Senior Reputation & Crisis Strategy Consultant

ERM; Walnut Creek (CA); On-site; USD 119,000 - 132,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

ERM in Walnut Creek, CA seeks a Principal Consultant, Reputation Management to lead global reputation programs. You will guide crisis and risk communications, shape multi‑channel PR strategies, and partner with ERM MCA to grow reputation capabilities for Fortune 500 clients.

You will manage senior client relationships, oversee thought leadership, and drive business development while aligning strategy with sustainability realities. The role requires PST alignment and travel as needed.

Qualifications

• Minimum 7 years’ experience in communications, with at least half in an agency environment.
• Proven experience designing and delivering integrated, multi‑channel sustainability PR programs.
• Hands‑on expertise in earned media with journalist relationships.
• Experience advising C‑suite leaders on communication risk and crisis response.
• Strong knowledge of media monitoring and social listening tools.

Responsibilities

• Act as a core member of the Reputation Management team within ERM MCA.
• Lead delivery of strategic communications programs focusing on earned media and reputation.
• Develop and execute integrated PR campaigns across media, digital, and social channels.
• Build trusted advisor relationships and identify growth opportunities.
• Oversee media monitoring and social listening activities.

Skills

Crisis communications

Agency experience

Executive advisory

Media monitoring

Written communication

Public relations

Cross-functional collaboration

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Signal AI

Meltwater

Job description

ERM in Walnut Creek, CA seeks a Principal Consultant, Reputation Management to lead global reputation programs. You will guide crisis and risk communications, shape multi‑channel PR strategies, and partner with ERM MCA to grow reputation capabilities for Fortune 500 clients.

You will manage senior client relationships, oversee thought leadership, and drive business development while aligning strategy with sustainability realities. The role requires PST alignment and travel as needed.