Crisis & Reputation Strategy Leader

US001 Daniel J. Edelman, Inc.; Chicago (IL); Hybrid; USD 105,000 - 155,000; Full time

Benefits offered by this job

Annual bonuses

Paid time off

Region-specific benefits

Medical and dental insurance

Vision

401K

Life insurance

Disability insurance

Travel assistance

Wellness programing

Job summary

Edelman is seeking a Vice President to lead crisis and reputation risk work for top clients, with a focus on growth and new offerings across the global network.

You will advise senior clients, oversee account teams, drive business development, and mentor junior staff, while operating in a hybrid model with three days in the Chicago office and travel as needed. The role requires strategic thinking, strong writing, and the ability to navigate high-pressure situations and sensitive communications.

Qualifications

• 8+ years of crisis management experience and experience running integrated account work, managing a team, and growing account work with clients.

Responsibilities

• Play an active role in strategically driving and developing crisis account work.
• Lead operational and financial performance of account teams, ensuring quality work, effective processes and that client requests are handled in timely and strategic fashion.
• Thoughtfully counsel clients based on business goals; take immediate action on client feedback.
• Work alongside clients to develop communications plans and materials.
• Oversee junior staff by providing clear and consistent feedback, and advancing work product.
• Lead new business development efforts, capitalizing on, and contributing to, the Edelman global network to serve and help grow the firm’s food & bev offering, including proactively expanding existing relationships and bridging new relationships.
• Demonstrate advanced writing skills and supervise writing of others.
• Set and lead both traditional and social strategic media relations course.
• Manage billing and budgets

Skills

Crisis management

Account management

Leadership

Client relations

Education

Bachelor's degree

Job description

Edelman is seeking a Vice President to lead crisis and reputation risk work for top clients, with a focus on growth and new offerings across the global network.

You will advise senior clients, oversee account teams, drive business development, and mentor junior staff, while operating in a hybrid model with three days in the Chicago office and travel as needed. The role requires strategic thinking, strong writing, and the ability to navigate high-pressure situations and sensitive communications.