Senior Representative, Order Fulfillment

Danfoss; Van Wert (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Annual bonus

Paid vacation

Personal insurance

Job summary

Danfoss is seeking a Senior Representative, Order Fulfillment in Van Wert, OH. You will own the end-to-end order process, coordinating with warehouse, logistics and customer service to ensure accurate, on-time delivery.

You will communicate proactively with customers and teams to resolve issues and drive operational excellence. This on-site role offers collaboration across functions, data presentation in reviews, and opportunities to improve workflows while contributing to Danfoss’s commitment

Qualifications

• Bachelor’s degree in Business, Supply Chain, Operations, or related field is required or 3–5+ years in manufacturing/fulfillment equivalent.
• High proficiency with ERP/TMS systems and understanding of standard fulfillment workflows.
• Strong collaborative spirit with cross-functional teams and excellent communication skills.

Responsibilities

• Own the order process from entry to pick/pack/shipment.
• Serve as central communicator for order status and discrepancies.
• Resolve inventory or shipping issues with warehouse, logistics and customer service.
• Verify order accuracy and maintain detailed records; identify process improvements.
• Represent Danfoss in meetings and present fulfillment performance data.

Skills

ERP/TMS systems

Fulfillment workflows

Cross-functional collaboration

Communication

Education

Bachelor’s degree in Business, Supply Chain, Operations, or related field

Job description

Senior Representative, Order Fulfillment

Req ID: 52193 Job Location: Van Wert ,OH, US Employment Type: Full Time Segment: Danfoss Power Solutions Segment Job Category: Supply Chain and Operations Work Location Type: On-site Job Experience Level: Associate

The Impact You'll Make

Are you passionate about creating perfect customer experience? As a Senior Representative, Order Fulfillment at Danfoss, you will be the crucial link between our products and our customers. You will orchestrate the entire order lifecycle, ensuring every order is processed with precision and delivered on time. This is a dynamic, hands-on role where you will collaborate across teams to solve problems, drive efficiency, and guarantee customer satisfaction.

What You’ll Be Doing

• Master the Order Process: Take full ownership of customer orders, ensuring they are accurately processed, picked, packed, and shipped according to schedule.
• Be a Central Communicator: Serve as the hub for all order-related information. You will proactively communicate with customers and internal teams about order status, potential delays, or discrepancies to ensure everyone is aligned.
• Solve Problems: Act as the primary point of contact for resolving inventory or shipping challenges, coordinating directly with our warehouse, logistics, and customer service teams to find swift solutions.
• Drive for Excellence: Meticulously verify order accuracy and maintain detailed records in our systems. You will also be a key contributor to our continuous improvement culture by identifying process gaps and suggesting innovative workflow enhancements.
• Represent Danfoss: Comfortably participate in customer meetings, present data on fulfillment performance, and support business reviews, showcasing our commitment to operational excellence.

What We're Looking For

• Experience: A Bachelor’s degree in Business, Supply Chain, Operations, or a related field, OR 3-5+ years of equivalent experience in a manufacturing or fulfillment environment.
• Technical Skills: High proficiency with ERP/TMS systems and a strong understanding of standard fulfillment workflows (order entry, picking, packing, shipping).
• Collaborative Spirit: A natural team player with proven experience working effectively with cross-functional teams (production, logistics, customer service, quality).
• Communication: Excellent communication skills, with the confidence to present data and interact directly with customers.

What You’ll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like an annual bonus, paid vacation, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Want to know more? Please visit our F AQ Pag e .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, marine, and on- and off-highway equipment. We also provide solutions for data centers, renewable energy, energy storage, heat recovery, as well as contribute to district energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.