Senior Replication Manager

Mobile Loaves & Fishes; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Mobile Loaves & Fishes in Austin, TX seeks a Senior Replication Manager to lead the Community First! Replication Team, owning day-to-day operations, budget, programs, and partner relationships. You will shape offerings and growth strategies, ensuring sustainable impact while collaborating with the Director of Innovation and Replication.

The role emphasizes revenue growth, program development, and strong leadership to advance the Community First! Model nationwide.

Qualifications

• Undergraduate degree in Nonprofit Management, Business Administration, or equivalent combination of education and experience.
• 5+ years of relevant professional experience.
• 3+ years of supervisory or people management experience.
• 3+ years of business development, sales, or marketing experience.
• Experience with project-based budgeting and/or a finance background.

Responsibilities

• Own the Replication program's revenue and expense budget.
• Collaborate with the Director of Innovation and Replication on resource needs.
• Ensure smooth execution of program offerings, including training and education events (virtual & in-person).
• Monitor, maintain, and report on program performance and metrics.
• Initiate, manage, support, and report on replication-related projects.
• Provide tours of Community First! Village to prospective and current replication partners.

Skills

People management

Business development

Sales experience

Budgeting experience

Project management

Education

Undergraduate degree in Nonprofit Management

Job description

Senior Replication Manager

About Mobile Loaves & Fishes

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

Mobile Loaves & Fishes (MLF) launched the Community First! Movement through programs such as its city-wide Food Truck ministry and the master-planned Community First! Village to transform homelessness in Austin, TX. To advance the movement of Community First! as an innovative, dignified, and community-based response to chronic homelessness, MLF also provides resources, events, and support to organizations across the U.S. who aspire to replicate the Community First! Model in their local area.

The Community First! Replication program offers a unique opportunity to help bring the Community First! Model to communities across the nation, working at the intersection of mission, business strategy, and social impact. This role will help shape how MLF equips and partners with organizations seeking to apply the Community First! Model in their own communities, while building a sustainable program that can expand the reach and impact of the movement.

The Senior Replication Manager leads MLF's Community First! Replication Team, owning the day-to-day operations, execution, and performance of the Replication program. This role is responsible for the program's budget, offerings, partner relationships, and team, ensuring organizations engaged in the CF! Replication Pathway are well supported and the program continues to grow sustainably. This role brings an entrepreneurial approach to growing both the revenue and impact of the Replication program, including developing and executing business development strategies, evaluating and evolving program offerings and business models, strengthening partner relationships and identifying opportunities to expand the reach of the Community First! Model. The Senior Replication Manager partners closely with the Director of Innovation and Replication, who provides strategic vision and direction for the program.

This is a full-time, exempt position reporting to the Director of Innovation and Replication. The Replication Manager will office at Community First! Village located at 9116 Hog Eye Road, Austin, TX 78724.

Duties & Responsibilities

Program Management & Operations

• Own the Replication program's revenue and expense budget
• Communicate and collaborate with the Director of Innovation and Replication on resource needs
• Determine and own the smooth execution of program offerings, including training and education events (virtual & in-person) for replicating organizations and MLF subject matter experts
• Monitor, maintain, and report on program performance and metrics
• Initiate, manage, support, and report on replication-related projects
• Provide tours of Community First! Village as needed, confidently representing and explaining the Community First! Model to prospective and current replication partners

Business Development & Growth

• Develop and execute a business development strategy that grows both revenue and impact for the Replication program, bringing an entrepreneurial approach to identifying and pursuing new opportunities
• Evaluate, recommend, and manage the program's business model(s) - including licensing, membership, and other structures - to support sustainable program growth
• Set pricing and positioning strategy for the Replication Pathway's offerings and resources
• Promote and market program offerings to prospective and current replication partners, ensuring messaging communicates the value of the Community First! Model while protecting the proprietary components that support paid offerings
• Own portfolio and account management across the full base of replication partners, segmenting and prioritizing accounts by tier, need, and opportunity while ensuring relationship health, retention, and opportunities for expanded engagement
• Partner with the Director of Innovation and Replication, and legal/compliance resources as needed, on licensing agreements and intellectual property and brand protection
• As the team grows, define partner tiers and account assignment structure across the team

Team Leadership and Management

• Directly supervise and mentor direct reports, currently including the Senior Content Management Specialist and the Replication Steward, with additional roles to be added as the team grows
• Hire, onboard, and train new full-time staff
• Establish clear goals and performance expectations with direct reports; conduct regular check-ins
• Manage performance, providing ongoing coaching and feedback along with formal performance reviews
• Support the professional growth and development of team members
• Assign and prioritize day-to-day workload and scheduling across the team, including staffing of events and training commitments
• Foster a collaborative, mission-driven team culture aligned with MLF's core values
• Address performance or conduct concerns in partnership with direct supervisor and People Operations as needed

Content & Program Development

• Partner with the Senior Content Management Specialist to determine and shape program content offerings
• Ensure fidelity to MLF's Community First! philosophy, vision, values, and model as the program grows and evolves

General

• Embody and model the Community First! culture and values, professionally representing MLF when communicating internally and externally
• Present, facilitate, and lead project, customer, and internal meetings
• Other duties and responsibilities as needed

Knowledge, Skills, Abilities & Principles

• MLF is a Christian faith-based nonprofit whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally
• Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals

Required

• Undergraduate degree in Nonprofit Management, Business Administration, or equivalent combination of education and experience
• 5+ years of relevant professional experience
• 3+ years of formal supervisory or people management experience
• 3+ years of business development, sales, or marketing experience, ideally including experience in the for-profit sector
• Experience with project-based budgeting and/or a finance background

Preferred

• 7+ years of relevant work experience