Community First! Senior Replication Manager

Mobile Loaves & Fishes; Austin (TX); Presencial; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, vision insurance

Paid time off

401(k) matching

Professional development

Employee assistance program

Wellness benefits

Resumo da oferta

Mobile Loaves & Fishes seeks a Senior Replication Manager to lead the Community First! Replication Team, oversee the program’s budget and offerings, and build strong partner relationships. The role combines mission with business strategy to scale the Community First! Model across communities.

You will manage a growing team, shape program offerings, and drive revenue and impact with an entrepreneurial mindset in Austin, TX. A strong background in nonprofit leadership is essential.

Qualificações

• Undergraduate degree required in Nonprofit Management, Business Administration or equivalent.
• 5+ years of relevant professional experience.
• 3+ years of supervisory/people management experience.
• 3+ years in business development, sales or marketing.
• Experience with project-based budgeting and finance is preferred.
• Ability to lead programs from planning through execution.
• Strong written, verbal and visual communication skills.

Responsabilidades

• Own the Replication program’s revenue and expense budget.
• Collaborate with leadership on resource needs for the program.
• Design and deliver training and education events for partners.
• Monitor, report, and improve program performance and metrics.
• Lead replication-related projects and partnerships.
• Represent the CF! Model to prospective and current partners.

Conhecimentos

Project management

Budgeting

People management

Business development

Sales

Marketing

Communication

Leadership

Microsoft 365

Asana

Zoom

Public speaking

Formação académica

Bachelor’s degree in Nonprofit Management or Business Administration

Ferramentas

Salesforce

CRM

Asana

Microsoft 365

Zoom

Descrição da oferta de emprego

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

Mobile Loaves & Fishes (MLF) launched the Community First! Movement through programs such as its city-wide Food Truck ministry and the master-planned Community First! Village to transform homelessness in Austin, TX. To advance the movement of Community First! as an innovative, dignified, and community-based response to chronic homelessness, MLF also provides resources, events, and support to organizations across the U.S. who aspire to replicate the Community First! Model in their local area.

The Community First! Replication program offers a unique opportunity to help bring the Community First! Model to communities across the nation, working at the intersection of mission, business strategy, and social impact. This role will help shape how MLF equips and partners with organizations seeking to apply the Community First! Model in their own communities, while building a sustainable program that can expand the reach and impact of the movement.

The Senior Replication Manager leads MLF's Community First! Replication Team, owning the day-to-day operations, execution, and performance of the Replication program. This role is responsible for the program's budget, offerings, partner relationships, and team, ensuring organizations engaged in the CF! Replication Pathway are well supported and the program continues to grow sustainably. This role brings an entrepreneurial approach to growing both the revenue and impact of the Replication program, including developing and executing business development strategies, evaluating and evolving program offerings and business models, strengthening partner relationships and identifying opportunities to expand the reach of the Community First! Model. The Senior Replication Manager partners closely with the Director of Innovation and Replication, who provides strategic vision and direction for the program.

This is a full-time, exempt position reporting to the Director of Innovation and Replication. The Replication Manager will office at Community First! Village located at 9116 Hog Eye Road, Austin, TX 78724.

Duties & Responsibilities

Program Management & Operations

• Own the Replication program's revenue and expense budget
• Communicate and collaborate with the Director of Innovation and Replication on resource needs
• Determine and own the smooth execution of program offerings, including training and education events (virtual & in-person) for replicating organizations and MLF subject matter experts
• Monitor, maintain, and report on program performance and metrics
• Initiate, manage, support, and report on replication-related projects
• Provide tours of Community First! Village as needed, confidently representing and explaining the Community First! Model to prospective and current replication partners

Business Development & Growth

• Develop and execute a business development strategy that grows both revenue and impact for the Replication program, bringing an entrepreneurial approach to identifying and pursuing new opportunities
• Evaluate, recommend, and manage the program's business model(s) - including licensing, membership, and other structures - to support sustainable program growth
• Set pricing and positioning strategy for the Replication Pathway's offerings and resources
• Promote and market program offerings to prospective and current replication partners, ensuring messaging communicates the value of the Community First! Model while protecting the proprietary components that support paid offerings
• Own portfolio and account management across the full base of replication partners, segmenting and prioritizing accounts by tier, need, and opportunity while ensuring relationship health, retention, and opportunities for expanded engagement
• Partner with the Director of Innovation and Replication, and legal/compliance resources as needed, on licensing agreements and intellectual property and brand protection
• As the team grows, define partner tiers and account assignment structure across the team

Team Leadership and Management

• Directly supervise and mentor direct reports, currently including the Senior Content Management Specialist and the Replication Steward, with additional roles to be added as the team grows
• Hire, onboard, and train new full-time staff
• Establish clear goals and performance expectations with direct reports; conduct regular check-ins
• Manage performance, providing ongoing coaching and feedback along with formal performance reviews
• Support the professional growth and development of team members
• Assign and prioritize day-to-day workload and scheduling across the team, including staffing of events and training commitments
• Foster a collaborative, mission-driven team culture aligned with MLF's core values
• Address performance or conduct concerns in partnership with direct supervisor and People Operations as needed

Content & Program Development

• Partner with the Senior Content Management Specialist to determine and shape program content offerings
• Ensure fidelity to MLF's Community First! philosophy, vision, values, and model as the program grows and evolves

General

• Embody and model the Community First! culture and values, professionally representing MLF when communicating internally and externally
• Present, facilitate, and lead project, customer, and internal meetings
• Other duties and responsibilities as needed
• MLF is a Christian faith-based nonprofit whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally
• Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals

Required

• Undergraduate degree in Nonprofit Management, Business Administration, or equivalent combination of education and experience
• 5+ years of relevant professional experience
• 3+ years of formal supervisory or people management experience
• 3+ years of business development, sales, or marketing experience, ideally including experience in the for-profit sector
• Experience with project-based budgeting and/or a finance background
• Experience leading programs and projects from planning through execution
• 2+ years of business development, sales, or marketing experience
• Highly proficient in the use of various technology and apps including Microsoft 365, Asana, Zoom, etc.
• Excellent professional written, verbal, and visual communication skills, including public speaking and presentation skills, with the ability to represent MLF externally
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects, priorities, and deadlines
• Demonstrates initiative and follow-through on projects
• Ability to communicate and collaborate effectively with internal and external stakeholders
• Commitment to MLF's mission and the Community First! Model
• Must have a valid driver's license

Preferred

• 7+ years of relevant work experience
• 5+ years of formal supervisory or people management experience

Preferred

• Understanding of different business models (e.g., licensing, membership, subscription) and the ability to apply and adapt them in a mission-driven context
• Experience developing pricing strategy and market positioning for a product, service, or program
• Experience with portfolio management and account management, including segmenting and prioritizing a base of accounts or partners
• Working understanding of intellectual property and brand protection principles, and how to apply them when marketing a proprietary model or offering
• Entrepreneurial mindset, with a demonstrated track record of growing a program, product line, or business unit
• Demonstrated proficiency with Salesforce or an equivalent CRM
• Experience partnering cross-functionally on content strategy or development
• Experience working in a nonprofit or other mission-driven organization

Travel

• Occasional travel required, approximately 2-4 times per year, to partner sites, conferences, or speaking engagements

Work Environment & Physical Demands

• Prolonged periods of sitting/standing at a desk and working on a computer
• Able to lead tours (walking & driving) in a variety of weather conditions
• Must be able to move around all phases of Community First! Village property
• Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
• Generous Paid Time Off & Holiday Pay
• Matching 401(k) Retirement Plan
• Corporate Discount Program
• Professional Development Opportunities
• Employee Assistance Program
• Wellness Partnership Benefits

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.