Senior Repair Planning & Order Lead

Siemens Energy; Charlotte (NC); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Career growth opportunities

Health and wellness benefits

Paid time off

401K with company match

Family building benefits

Parental leave

Job summary

Siemens Energy is seeking a team lead for Repair Order Management in Charlotte, NC. You will direct repair planning for domestic service centers, manage order execution, and drive performance by aligning priorities across functions and removing roadblocks.

The role requires strong leadership, operational discipline, and the ability to connect repair planning with warehouse, procurement, logistics, and customer requirements to deliver a clear execution plan.

Qualifications

• Bachelor's degree in supply chain management, Business Administration, Engineering, Operations, or other related fields, or equivalent professional experience.
• 5+ years of experience in repair planning, warehouse, order management, supply chain, procurement, operations, logistics, or related industrial service environment.
• Experience leading people, coordinating team workload, or providing functional leadership in a fast-paced operational environment.
• Strong working knowledge of SAP or similar ERP systems.
• Demonstrated ability to communicate clearly, lead through change, resolve complex issues, and build partnerships across functions.

Responsibilities

• Guide a team responsible for repair order management activities, ensuring clear priorities, accountability, and performance expectations.
• Oversee repair order execution from demand intake through completion, coordinating with operations, procurement, logistics, engineering, warehouse, suppliers, and customer-facing teams.
• Monitor workload, schedule adherence, material readiness, repair planning milestones, and delivery commitments to identify risks and drive timely escalation.
• Drive process discipline, standard work, data quality, and continuous improvement across repair planning and order management workflows.
• Partner with internal stakeholders to balance customer requirements, operational capacity, material availability, and business priorities.
• Support team performance reporting, issue resolution, talent development, cross-training, and succession planning within the function.

Job description

Siemens Energy is seeking a team lead for Repair Order Management in Charlotte, NC. You will direct repair planning for domestic service centers, manage order execution, and drive performance by aligning priorities across functions and removing roadblocks.

The role requires strong leadership, operational discipline, and the ability to connect repair planning with warehouse, procurement, logistics, and customer requirements to deliver a clear execution plan.