Senior Remote Mass Tort & Environmental Claims Leader

Allstate Insurance Company; Northern (KY); Hybrid; USD 134,000 - 210,000; Full time

Benefits offered by this job

Company-provided technology: laptop, 2

Remote connectivity reimbursement

Job summary

Allstate Insurance Company is seeking a Senior Claim Manager to lead a Direct Claims team handling complex exposures such as asbestos, pollution, PFAS and other long-tail matters. You will shape strategy, oversee litigation, manage vendors, and drive operational excellence while ensuring regulatory compliance and strong financial stewardship.

The role requires 10+ years in claims with proven leadership, excellent analysis, and collaboration with senior stakeholders.

Qualifications

• 10+ years of relevant claims, insurance coverage, or reinsurance experience.
• Proven leadership experience managing teams and direct reports.

Responsibilities

• Provide strategic direction on claim resolution, including coverage analysis, liability assessment, litigation management, reserving, reinsurance reporting, and settlement strategies for high-severity exposures.
• Drive superior claim outcomes through sound financial stewardship, innovative disposition strategies, and a focus on timely, effective claim resolution.
• Oversee litigation and dispute resolution activities, including management of outside counsel, experts, consultants, and vendors.
• Monitor claim performance, reserving accuracy, operational metrics, and emerging trends to identify opportunities for improved results and organizational effectiveness.
• Partner with Legal, Actuarial, Reinsurance, Finance, and senior leadership to address complex claims and business issues.
• Prepare and present claim strategies, exposure assessments, and operational updates to senior leadership.
• Foster a culture of accountability, inclusion, continuous learning, and employee engagement through coaching, performance management, and talent development.
• Build technical capability and succession strength within the team through coaching, knowledge transfer, and development planning.
• Ensure compliance with claim handling standards, regulatory requirements, and organizational policies.
• Leverage data analytics, technology, and AI-enabled tools to enhance decision-making, operational efficiency, and claim outcomes.
• Identify emerging claim trends and communicate potential financial, operational, and reputational impacts to key stakeholders.
• Oversee third-party administrators and vendors to ensure contract compliance, service quality, and cost control.

Skills

Claims Administration

Claims Review

Process Improvements

Regulatory Compliance

Reporting

Stakeholder Relationship Management

Job description

Allstate Insurance Company is seeking a Senior Claim Manager to lead a Direct Claims team handling complex exposures such as asbestos, pollution, PFAS and other long-tail matters. You will shape strategy, oversee litigation, manage vendors, and drive operational excellence while ensuring regulatory compliance and strong financial stewardship.

The role requires 10+ years in claims with proven leadership, excellent analysis, and collaboration with senior stakeholders.