Senior Remote IFM Operations Lead

Jones Lang LaSalle Incorporated; Atlanta (GA); Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and holidays

Daily Pay

Job summary

JLL is seeking an Operations Lead (M2) for the Nielsen Media account to drive operational excellence across a multi-site portfolio. This remote-enabled role involves leading site FM teams, budgeting, and strategic change management within a global client environment.

You will mentor campus FM staff, coordinate with GAD and regional leaders, and leverage Corrigo and BI tools to optimize service delivery while ensuring compliance and safety standards across locations in the US.

Qualifications

• 8+ years in integrated facilities management or corporate real estate with multi-site portfolio experience.
• Advanced knowledge of IFM principles, hard and soft services, vendor management, and best practices.
• Strong financial acumen with budget oversight, analysis, and cost-control strategies.
• Excellent interpersonal and communication skills, with ability to influence stakeholders.
• Ability to work independently and manage diverse activities with minimal supervision.

Responsibilities

• Act as senior operational SME for site-based campus FM portfolio, providing guidance and mentorship.
• Escalation point for AMER/LATAM region with Global Account Director and global leadership.
• Lead budget validation and ongoing management; develop budgets and identify cost-optimization opportunities.
• Provide guidance on Building Management Systems, PPM schedules, and asset management.
• Ensure EHS standards and legislative compliance; support internal and external audits.
• Plan and lead complex regional initiatives; resolve diverse operational issues.
• Champion JLL technology like Corrigo and Azara AI to analyze data and drive improvements.
• Produce Global and QBR decks; assist Lease Admin, Transaction Management, PDS and Sourcing.
• Collaborate with FM and Engineering leads for integrated service delivery.
• Navigate organizational tensions and maintain momentum amid competing priorities.

Skills

IFM

Budget management

Stakeholder influence

Leadership

Mentoring

Education

Bachelor's degree in Facilities Management or related field

Tools

Corrigo CMMS

BI/Analytics tools

Job description

JLL is seeking an Operations Lead (M2) for the Nielsen Media account to drive operational excellence across a multi-site portfolio. This remote-enabled role involves leading site FM teams, budgeting, and strategic change management within a global client environment.

You will mentor campus FM staff, coordinate with GAD and regional leaders, and leverage Corrigo and BI tools to optimize service delivery while ensuring compliance and safety standards across locations in the US.