Remote IFM Operations Lead, Global Account

Jones Lang LaSalle Incorporated; San Jose (CA); Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental & Vision care

Paid parental leave

Paid Time Off and holidays

Daily Pay

Job summary

JLL is seeking an experienced Operations Lead for the Nielsen Media account to drive facilities management across multiple campuses. This remote role requires guiding site teams, optimizing budgets, and ensuring compliance with EHS and industry best practices.

You will mentor regional teams, lead complex initiatives, and collaborate with global and local stakeholders to deliver exceptional service while maintaining cost efficiency and a safe, productive work environment.

Qualifications

• Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field.
• 8+ years of progressive experience in integrated facilities management or corporate real estate with multi-site portfolio experience.
• Advanced knowledge of IFM principles, hard and soft services, vendor mgmt, and best practices.

Responsibilities

• Act as senior operational SME for a portfolio of site-based campus FM leaders, guiding excellence.
• Escalation point for AMER/LATAM region with global operations leadership.
• Lead budget validation, develop budgets with site leaders, identify cost-optimization opportunities, and manage CCN-based changes.

Skills

Budgeting

Stakeholder management

Leadership

IFM knowledge

Education

Bachelor's degree in Facilities Management or related field

Tools

Corrigo

Azara AI

Building Management Systems (BMS)

Job description

JLL is seeking an experienced Operations Lead for the Nielsen Media account to drive facilities management across multiple campuses. This remote role requires guiding site teams, optimizing budgets, and ensuring compliance with EHS and industry best practices.

You will mentor regional teams, lead complex initiatives, and collaborate with global and local stakeholders to deliver exceptional service while maintaining cost efficiency and a safe, productive work environment.