Senior IFM Operations Lead - Global Accounts (Remote)

Jones Lang LaSalle Incorporated; Chicago (IL); Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through)

Job summary

JLL is seeking an Operations Lead for the Nielsen Media account to drive operational excellence, compliance, and innovation across a multi-site campus portfolio. You will mentor site teams, manage budgets, and guide service delivery in a remote-friendly, global environment.

You will leverage industry best practices, advance change management, and use JLL's technology stack to optimize performance while ensuring exceptional client experience. Strong communication and leadership are essential.

Qualifications

• Bachelor's degree in FM, BA, engineering, or related field.
• 8+ years in integrated facilities management or corporate real estate.
• Strong budget, financial analysis and cost-control experience.
• Excellent interpersonal and communication skills with stakeholders.

Responsibilities

• Act as senior operational SME for a portfolio of campus FM managers.
• Escalation point for AMER/LATAM region with global leadership.
• Lead budget validation, develop budgets with site leaders, and drive cost reductions.
• Provide guidance on Building Management Systems (BMS), PPM schedules, and asset management.
• Ensure EHS standards and compliance; support audits.
• Plan and lead complex regional initiatives and resolve operational issues.
• Leverage Corrigo and Azara AI to analyze data and drive improvements.
• Produce Global and QBR decks; support Lease Admin, Transaction Management, PDS, Sourcing.
• Collaborate with regional FM and Engineering leads for integrated service delivery.

Skills

IFM knowledge

Budget oversight

Analytical problem solving

Stakeholder management

Independent work

Communications

Corrigo CMMS

BI analytics tools

Education

Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field

Tools

Corrigo CMMS

BI analytics tools

Job description

JLL is seeking an Operations Lead for the Nielsen Media account to drive operational excellence, compliance, and innovation across a multi-site campus portfolio. You will mentor site teams, manage budgets, and guide service delivery in a remote-friendly, global environment.

You will leverage industry best practices, advance change management, and use JLL's technology stack to optimize performance while ensuring exceptional client experience. Strong communication and leadership are essential.