Senior Remote General Liability Claims Specialist

CCMSI; Las Vegas (NV); À distance; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Paid time off

Public holidays

Medical insurance

Dental insurance

Vision insurance

401(k) and ESOP

Career growth

Employee-owned culture

Résumé du poste

CCMSI is seeking an experienced Claim Representative to manage a General Liability caseload for commercial clients, including products and restaurant exposures. You will investigate, evaluate, negotiate, and resolve claims while delivering exceptional client service in a remote setting.

The ideal candidate has 5+ years of liability claim experience, strong negotiation skills, and the ability to handle litigated files with defense counsel.

Qualifications

• Current adjuster license in home state or the ability to obtain within first 90 days of hire.
• Minimum 5 years of General Liability claim handling experience.
• Experience handling commercial liability claims involving products liability, restaurants, food service, retail, hospitality, or similar exposures.
• Strong knowledge of liability investigation, coverage analysis, claim evaluation, and damage assessment.
• Excellent negotiation, organizational, and decision-making skills.
• Strong verbal and written communication abilities.
• Ability to effectively manage a diverse caseload while meeting client service expectations.
• Proficiency with Microsoft Office applications and claim management systems.

Responsabilités

• Independently manage a caseload of General Liability claims from assignment through closure.
• Investigate coverage, liability, causation, and damages to determine claim exposure and resolution strategy.
• Handle claims involving products liability, restaurants, food service operations, food preparation issues, foodborne illness allegations, contamination claims, and retail premises liability.
• Evaluate liability and damages and establish appropriate reserves throughout the life of the claim.
• Conduct recorded statements, witness interviews, and review documentation to support claim investigation and resolution.
• Analyze medical records, contracts, incident reports, and other claim-related documentation.
• Collaborate with insureds, clients, brokers, vendors, and claim management to ensure timely claim handling and resolution.
• Negotiate settlements within authority and prepare recommendations for higher exposure claims.
• Manage litigated files, including coordination with defense counsel, review of litigation strategy, attendance at mediations, and evaluation of settlement opportunities.
• Prepare clear, concise claim summaries and client reports.
• Maintain compliance with client service standards, regulatory requirements, and internal claim handling guidelines.
• Maintain accurate diaries, documentation, and claim file management standards.
• Participate in claim reviews and provide technical recommendations on complex claims.

Connaissances

General Liability

Negotiation

Litigation handling

Analytical skills

Communication

Case management

Outils

Microsoft Office

Claims management systems

Description du poste

CCMSI is seeking an experienced Claim Representative to manage a General Liability caseload for commercial clients, including products and restaurant exposures. You will investigate, evaluate, negotiate, and resolve claims while delivering exceptional client service in a remote setting.

The ideal candidate has 5+ years of liability claim experience, strong negotiation skills, and the ability to handle litigated files with defense counsel.