Senior Relativity SME

Cgsfederal; Dallas (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401(k)

Flexible Spending Account

Paid Time Off

Job summary

CGS is seeking a Senior Relativity SME to join our eDiscovery team. You will work directly with Relativity staff to resolve software-specific issues, test releases, and set up templates, views, scripts, or workflows across workspaces for litigation matters.

The role requires extensive Relativity experience, RCA certification, and the ability to obtain a Public Trust clearance. You will provide advanced support to attorneys, investigators, and litigation support specialists while staying current

Qualifications

• At least ten years of litigation support experience, including preferably four years of progressively more advanced Relativity experience.
• Master’s degree or J.D.; a Bachelor’s degree plus an additional three years of experience may substitute for the Master’s degree.
• Relativity RCA certification.
• Demonstrated experience managing multiple tasks as defined in the scope of work.
• Excellent oral and written communication skills.
• Must be a U.S. citizen.
• Must be able to obtain a Public Trust clearance.

Responsibilities

• Provide advanced-level support and guidance in Relativity to attorneys, investigators, and Litigation Support Specialists.
• Perform specialized data culling and identification in Relativity for complex searches and indices across matters.
• Collaborate with technical support to resolve user issues with access, slowness, freezing, and viewer installation.
• Work directly with Relativity staff to resolve software-specific issues.
• Test Relativity releases and set up templates, views, scripts, or workflows across workspaces or divisions.
• Stay proficient in Relativity and its analytics tools; participate in Relativity User Portal and related communications.
• Advocate for new features and promote them to stakeholders and engineers.
• Conduct Relativity demos, training, and create user documentation for workflows.

Skills

Relativity expertise

Advanced support

Communication

Documentation

Training

Education

Master's degree

J.D.

Bachelor's + experience

Tools

Microsoft SQL Server

Prediscovery LAW

Conformity Engine

Relativity RCA certification

Relativity Master certification

Job description

Senior Relativity SME

Employment Type: Full-Time, Experienced

Department: eDiscovery

CGS seeks a Senior Relativity SME to join our experienced team, working directly with Relativity staff to resolve software‑specific issues, test releases, and set up templates, views, scripts, or workflows across workspaces.

Responsibilities

• Provide advanced‑level support and guidance in the use of Relativity to attorneys, investigators, and Litigation Support Specialists.
• Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (e.g., privilege screens, data prioritization) for matters involving litigation holds and other DOE/OGC/OIG matters.
• Work with the CFTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation.
• Work directly with Relativity’s staff as needed to resolve software‑specific issues.
• Play a key role in testing Relativity software releases and setting up templates, views, scripts, or workflows used across all workspaces or an entire division.
• Remain proficient in Relativity and all its analytics tools by staying abreast of updates, integrations, and plugins; active member of the Relativity User Portal; regular reader of the Relativity Blog and Ideas Digest.
• Advocate for new features requested by CFTC staff, submit ideas through the Relativity User Portal, and promote them to eLaw and other industry professionals or Relativity engineers.
• Perform Relativity demos, conduct training, and create user documentation for various workflows.

Qualifications

• At least ten (10) years of litigation support experience, including preferably four (4) years of progressively more advanced Relativity experience.
• Master’s degree or J.D.; a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years) may be substituted for the Master’s degree.
• Relativity RCA certification.
• Demonstrated experience managing multiple tasks as defined in the scope of work.
• Excellent oral and written communication skills.
• Must be a U.S. citizen.
• Must be able to obtain a Public Trust clearance.

Preferred Qualifications

• Two (2) Relativity certifications, preferably including the RCA.
• Relativity Master certification, ideal.
• Experience using LAW Prediscovery and Conformity Engine.
• Experience using Microsoft SQL Server, helpful but not required.
• Current or active clearance, preferred.

Benefits

• Health, Dental, and Vision.
• Life Insurance.
• 401(k).
• Flexible Spending Account (Health, Dependent Care, and Commuter).
• Paid Time Off and Observance of State/Federal Holidays.