Relativity SME

CGS Federal (Contact Government Services); United States; On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health, Dental, and Vision coverage

Life Insurance

401(k) plan

Flexible Spending Account (Health, Dep

Job summary

CGS Federal (Contact Government Services) is seeking a Relativity Subject Matter Expert to join our eDiscovery team. The SME will work directly with Relativity staff to resolve software-specific issues, test Relativity releases, and set up templates, views, scripts, or workflows across workspaces or divisions.

Responsibilities include advanced support for attorneys and investigators, complex data culling, collaboration with the CFTC's technical support group, and conducting demos and training

Qualifications

• Ten years of litigation support experience, including four years in Relativity.
• Master’s degree or J.D.; or Bachelor’s degree plus 3 years total experience.
• Relativity RCA certification.
• Experience managing multiple tasks within scope of work.
• Excellent oral and written communication skills.
• U.S. citizen and ability to obtain Public Trust clearance.

Responsibilities

• Provide advanced-level Relativity support to attorneys, investigators, and Litigation Support Specialists.
• Perform data culling and identification in Relativity for searches and domain types.
• Coordinate with CFTC technical support to resolve access, slowness, or viewer installation issues.
• Collaborate with Relativity staff to resolve software-specific issues.
• Test Relativity software releases and establish templates, views, scripts, or workflows across workspaces.
• Stay current on Relativity analytics tools and participate in User Portal discussions.

Skills

Relativity expertise

Communication skills

Litigation support

Education

Master’s degree or J.D.

Bachelor’s degree + 3 years experience

Tools

Microsoft SQL Server

Job description

Employment Type

Full-Time, Experienced

Department

eDiscovery

Job Summary

CGS is seeking a Relativity SME to join our team. The SME will work directly with Relativity staff as needed to resolve software-specific issues, test Relativity software releases, and set up and establish templates, views, scripts, or workflows across workspaces or divisions.

Responsibilities

• Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and Litigation Support Specialists.
• Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (e.g., privilege screens, data prioritization) for matters involving litigation holds and other DOE/OGC/OIG matters.
• Work with the CFTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation.
• Work directly with Relativity’s staff to resolve software-specific issues.
• Play a key role in testing Relativity software releases and establishing templates, views, scripts, or workflows used across all workspaces or entire divisions.
• Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes, upcoming changes, integrations, plugins, and being an active member of the Relativity User Portal, reading the Relativity Blog and Ideas Digest.
• Advocate for new features identified by CFTC staff, submitting ideas through the Relativity User Portal and promoting them through eLaw and other industry professionals or Relativity engineers.
• Perform Relativity demos, conduct training, and create user documentation for various workflows.

Qualifications

• At least ten (10) years of litigation support experience, including preferably four (4) years of progressively more advanced Relativity experience.
• Master’s degree or J.D.; alternatively, a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years) may be substituted for the Master’s degree.
• Relativity RCA certification.
• Experience managing multiple tasks as defined in the scope of work.
• Excellent oral and written communication skills.
• Must be a U.S. citizen.
• Must be able to obtain a Public Trust clearance.

Ideal Additional Qualifications

• Two (2) Relativity certifications, preferably including the RCA.
• A Relativity Master certification (ideal).
• Experience using LAW Prediscovery and Conformity Engine (preferred).
• Experience using Microsoft SQL Server (helpful but not required).
• Current or active clearance (preferred).

Benefits

• Health, Dental, and Vision coverage.
• Life Insurance.
• 401(k) plan.
• Flexible Spending Account (Health, Dependent Care, and Commuter).
• Paid Time Off and observance of State/Federal holidays.