Senior Relationship Banker & Branch Leader

North Easton Savings Bank; North Easton (MA); On-site; USD 54,000 - 68,000; Full time

Job summary

North Easton Savings Bank in Massachusetts seeks a Relationship Banker II to enhance customer experiences by applying knowledge of deposit and consumer loan products. You will lead branch operations in the absence of management and guide a team to deliver personalized financial solutions.

You will cultivate relationships, hit service and sales goals, solve problems proactively, and mentor junior bankers. This office-based role involves audits, cash handling, ATM management and maintaining high

Qualifications

• 3–5 years of customer-focused banking experience.
• Strong communication and interpersonal skills.
• Ability to lead and mentor junior staff.

Responsibilities

• Greet and engage customers with warmth, offering tailored financial solutions.
• Collaborate with team to meet service and sales goals.
• Resolve customer issues with proactive solutions.
• Mentor and lead junior bankers.
• Support audits, cash settlements, ATM management, and reporting.
• Identify opportunities to deepen customer relationships and cross-sell products.

Skills

Customer service

Communication

Sales skills

Leadership

Attention to detail

Confidentiality

Time management

Interpersonal skills

Education

High school diploma or equivalent

Job description

North Easton Savings Bank in Massachusetts seeks a Relationship Banker II to enhance customer experiences by applying knowledge of deposit and consumer loan products. You will lead branch operations in the absence of management and guide a team to deliver personalized financial solutions.

You will cultivate relationships, hit service and sales goals, solve problems proactively, and mentor junior bankers. This office-based role involves audits, cash handling, ATM management and maintaining high