Sr. Regulatory Operations Manager

Cypress HCM; San Francisco (CA); On-site; USD 78,688 - 85,507; Full time

Job summary

A global compliance organization is seeking an experienced operations leader in San Francisco. The role involves leading the development of compliance programs, managing multi-disciplinary teams, and analyzing strategic opportunities for risk reduction. Candidates should have at least 8 years of experience in operations or project management, strong analytical abilities, and excellent communication skills. Compensation ranges from $57.12 to $62.07 per hour.

Qualifications

• 8+ years of experience in operations, management consulting, or project management.
• Hands-on approach with the ability to adapt quickly.
• Proven track record in navigating matrixed organizations.

Responsibilities

• Lead the development and execution of compliance programs.
• Manage cross-functional stakeholders to ensure initiatives are on track.
• Analyze risk reduction opportunities across jurisdictions.

Skills

Operations management

Project management

Analytical skills

Cross-functional collaboration

Communication skills

Job description

Overview

As our community grows, we work closely with local governments around the world to craft progressive and fair rules for home sharing that enable people to continue to share their homes responsibly.

The Cities team is a cross‑functional product team that supports guests, hosts, and local governments to ensure successful global compliance with local regulations while scalably sustaining company growth.

Responsibilities

• Lead the development and execution of successfully scaled programs across discreet compliance verticals, communicating program outcomes to leadership across Cities, Policy, Legal, and regional teams.
• Serve as the lead for your jurisdictions by creating an operational rhythm and managing cross‑functional stakeholders, ensuring initiatives are on track, and maintaining project documentation.
• Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Operations, Policy and Legal to align roadmaps, and drive successful execution with measurable impact.
• Lead product assurance leveraging an eye for detail while keeping a global mindset.
• Support strategic projects to drive efficiency and effectiveness for the Operations team.

Requirements

• 8+ years of work experience in operations, management consulting, and/or project management in a dynamic entrepreneurial environment, ambiguous environments.
• Hands‑on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives.
• Proven track record navigating a matrixed organization and building relationships to achieve goals with cross‑functional teams, including product, engineering, data science, and policy.
• Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions. SQL knowledge is a plus.
• Ability to make decisions balancing short‑term gains with long‑term strategic positioning.
• Excellent organizational skills with high attention to detail and quality.
• Excellent written and verbal communication skills, excellent presentation skills.
• Intellectually curious, open‑minded self‑starter who is comfortable with ambiguity and risk and excited by dynamic change.

Compensation

$57.12 – 62.07/hr W-2