Senior RegTech Delivery Lead: Client Success

Cube; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

CUBE is a global RegTech business delivering AI-powered regulatory intelligence through intuitive SaaS solutions for financial services. We are at the forefront of regulatory technology with a fast-paced, high-performing team and a global footprint across 19 countries.

You will be the face of CUBE to our clients, owning the end-to-end relationship from first engagement through live delivery and BAU, and collaborating with teams across Client Services, Intelligence & Analytics, Technology and

Qualifications

• Proven experience in project management and delivery of technology-enabled change within financial services/regulatory environments.
• Experience managing regulatory-driven implementations with risk/compliance focus.
• Strong understanding of large-scale programme delivery using Agile, DevOps and waterfall; SCRUM knowledge is beneficial.
• Experience using agile delivery tools such as JIRA and related platforms.
• Ability to translate complex regulatory concepts for diverse stakeholder groups and drive product roadmaps.

Responsibilities

• Own end-to-end implementation lifecycle from engagement to delivery and BAU transition.
• Build and maintain relationships with clients; drive engagement and satisfaction.
• Lead client-facing meetings/workshops, present status, demonstrate platform functionality, manage expectations.
• Identify and resolve issues early to ensure unrivalled service and retention.
• Collaborate across legal, finance, and technology to meet client requirements; influence product roadmap.

Skills

Client relation

Delivery leadership

RegTech / regulatory compliance

Agile / Scrum

JIRA

Stakeholder management

Cross-functional collaboration

Tools

JIRA

Job description

CUBE is a global RegTech business delivering AI-powered regulatory intelligence through intuitive SaaS solutions for financial services. We are at the forefront of regulatory technology with a fast-paced, high-performing team and a global footprint across 19 countries.

You will be the face of CUBE to our clients, owning the end-to-end relationship from first engagement through live delivery and BAU, and collaborating with teams across Client Services, Intelligence & Analytics, Technology and