Senior Registrar Leader - Data-Driven Records & Compliance

Jobtailor; Tempe (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Director of the Registrar's Office in Tempe, AZ. The role leads all Registrar operations, ensures FERPA and regulatory compliance, and drives data-informed decisions across student records and reporting systems.

You will oversee course scheduling, degree audits, and transcript processing, while coordinating with faculty, IT, and Admissions to support academic services and policy implementation.

Qualifications

• Bachelor's degree required in a related field.
• Minimum five years experience in a Registrar role or higher education.
• Minimum five years of leadership and team management experience.
• Strong knowledge of FERPA, Title IV, accreditation standards, and higher education regulations.
• Experience with state authorization and NC-SARA for multi-state online enrollment.
• Experience with student information systems and analytics tools (Anthology, Power BI).
• Strong understanding of registration, grading, degree audits, transcript processing, and student records.
• Authorized to work in the U.S.; visa sponsorship is unavailable.

Responsibilities

• Lead and manage all aspects of the Office of the Registrar.
• Assist students, staff, and faculty with academic services.
• Maintain the integrity, confidentiality, security, and compliance of student and academic records.
• Optimize daily Registrar’s Office operations and oversee academic-record maintenance.
• Monitor attendance reconciliation, grade posting, SAP, registration, degree audits, and student-status changes in the SIS.
• Collect and analyze reports to support decision-making and develop or modify policies and procedures.
• Develop and document standard operating procedures and system processes.
• Coordinate updates and implementation of new academic programs in the SIS, including UAT.
• Ensure student notifications and staff training for policy changes.
• Establish educational partnerships and articulation agreements with transfer institutions.
• Establish staffing levels aligned with SLAs, departmental goals, and budgets.
• Coordinate section building, course scheduling, and load balancing with Faculty Services.
• Determine graduation eligibility and monitor honor-society eligibility.
• Monitor degree and certificate conferrals; oversee transcripts and graduation packages.
• Oversee enrollment and degree verifications, loan deferment certifications, and employment verification letters.
• Manage external reporting (e.g., ED Enrollment Reporting).
• Oversee academic grade appeals and grievance processes.
• Maintain academic-record retention and business-continuity plans with IT.
• Participate in leadership meetings and prepare departmental budgets.
• Collaborate with leadership and manage relationships with external vendors.
• Participate in professional development and team training opportunities.
• Perform other duties as assigned.

Skills

Registrar Experience

FERPA Compliance

Student Information Systems

Team Leadership

Data Analysis

Education

Bachelor's degree

Tools

Anthology

Power BI

Reporting Tools

Job description

Jobtailor is seeking a Director of the Registrar's Office in Tempe, AZ. The role leads all Registrar operations, ensures FERPA and regulatory compliance, and drives data-informed decisions across student records and reporting systems.

You will oversee course scheduling, degree audits, and transcript processing, while coordinating with faculty, IT, and Admissions to support academic services and policy implementation.