Senior Regional Training Manager

Jobtailor; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Worldwide Flight Services in Dallas is seeking a seasoned training leader to oversee the training program development, compliance audits, and certification processes for the ground handling network. The role partners with field managers to ensure consistent, safe, and compliant operations across stations.

You will drive Train-the-Trainer initiatives, design new courses, and verify mandated training completion while coordinating with regulatory requirements and company leadership.

Qualifications

• Minimum five years or equivalent experience in airline ground handling, cargo safety, security, or training.
• High School Diploma or equivalent required.
• Bachelor's degree or technical school preferred.
• Ability to work with individuals and groups across management levels, cultures, backgrounds, and ideologies in a global environment.
• Knowledge of TSA, FAA, IATA, OSHA, and CBP regulations relevant to transportation operations and Worldwide Flight Services.
• Knowledge of Federal Air Regulations for WFS passenger, cargo, and ground handling operations.
• Excellent leadership and organizational abilities.
• Strong oral and written communication, presentation, and interpersonal skills.
• Ability to read, write, fluently speak, and understand English.
• Ability to use a computer and MS Office software
• Ability to work with little supervision, independently or in a team.
• Travel as approved by company leadership.
• Ability to perform physical functions including pushing, pulling, bending, stooping, twisting, turning, reaching, crawling, and gripping.
• Ability to work in restricted spaces and high-noise environments.
• Ability to tolerate dust, jet fumes, and toxic chemicals.
• Bachelor's degree or technical school preferred.

Responsibilities

• Lead training department activities under the direction of Directors of Training and VP of Training and QA.
• Coordinate with field general managers and station staff to ensure initial and recurrent job-specific training.
• Evaluate training compliance and verify records, daily ops, and WFS standards.
• Provide Train-the-Trainer certifications and assist with new procedures and training deficiencies.
• Assist with developing, revising, and designing training courses and programs.
• Verify completion of mandated training across assigned stations.
• Perform station and process training audits focused on training, safety, security, and quality programs.
• Document and submit regional reports to Directors and VP of Training and QA.
• Coach stations to complete required daily and weekly inspections.
• Verify stations complete reports required by government agencies or airport authorities.
• Monitor Regional Training Manager activities for alignment with team initiatives.
• Attend and host management meetings on training, safety, and security issues.
• Compile data to support proposals for process and procedure improvements.

Skills

Training Program Development

Regulatory Compliance Knowledge

Leadership Abilities

Oral and Written Communication

Airline Ground Handling Experience

Education

High School Diploma

Bachelor's degree or technical school preferred

Tools

MS Office Software

Job description

• Lead training department activities under the direction of the Directors of Training and Vice President of Training and Quality Assurance
• Coordinate with field general managers, station managers, and station training personnel to ensure initial and recurrent job-specific training
• Evaluate training compliance in assigned stations and verify records, daily operations, and WFS standards
• Provide Train-the-Trainer certifications and assist local management and station instructors with new procedures, regulatory bulletins, and training deficiencies
• Assist with developing, revising, and designing training courses and programs
• Verify completion of mandated training across assigned stations
• Perform station and process training audits focused on training, safety, security, and quality programs
• Document and submit regional reports to the Directors and Vice President of Training and Quality Assurance
• Coach stations to complete required daily and weekly inspections
• Verify stations complete reports required by government agencies or airport authorities
• Monitor Regional Training Manager activities for alignment with team initiatives and responsibilities
• Attend and host management meetings regarding training, safety, and security issues
• Compile data to support proposals for process and procedure improvements

Requirements

• High School Diploma or equivalent required
• Minimum five years or equivalent experience in airline ground handling/cargo safety, security, or training required
• A combination of experience and education will be considered
• Demonstrated ability to work effectively with individuals and groups across management levels, identities, cultures, backgrounds, and ideologies in a global environment
• Knowledge of appropriate domestic and international guidance and regulations, including TSA, FAA, IATA, OSHA, and CBP, pertaining to transportation operations and Worldwide Flight Services
• Knowledge of Federal Air Regulations pertaining to WFS passenger, cargo, and ground handling operations
• Excellent leadership and organizational abilities
• Strong oral and written communication, presentation, and interpersonal skills
• Ability to read, write, fluently speak, and understand English
• Ability to use a computer and applicable MS Office software
• Ability to work with little or no supervision, independently or as part of a dynamic team
• Travel as approved by company leadership
• Ability to perform physical functions including pushing, pulling, bending, stooping, twisting, turning, reaching, crawling, and gripping
• Ability to work in restricted spaces and high-noise environments
• Ability to tolerate dust, jet fumes, and toxic chemicals
• Bachelor's degree or technical school preferred

Core Competencies

Demonstrates expertise in training program development, compliance evaluation, and regulatory knowledge within the airline industry. Proven ability to lead training initiatives, ensure safety and quality standards, and effectively communicate across diverse teams.

Highest-signal resume keywords

• Training Program Development
• Regulatory Compliance Knowledge
• Leadership Abilities
• Oral and Written Communication
• Airline Ground Handling Experience

Hard Skills

• Training Course Design
• Training Audits
• Safety and Security Standards
• Process Improvement
• TSA Regulations
• FAA Regulations
• IATA Regulations
• OSHA Regulations
• CBP Regulations
• Data Compilation

Soft Skills

• Interpersonal Skills
• Organizational Abilities
• Presentation Skills
• Team Collaboration
• Independent Work

Certifications & Qualifications

• Train-the-Trainer Certification

Industry Keywords

• Airline Ground Handling
• Cargo Safety
• Training Compliance
• Worldwide Flight Services
• Federal Air Regulations

Tools & Technologies

• MS Office Software