Senior Regional Portfolio Manager

Quantum Residential; Vancouver (WA); On-site; USD 110,000 - 130,000; Full time

Job summary

Quantum Residential seeks an experienced Property/Portfolio Manager to oversee multiple communities in Vancouver, WA. You will supervise on-site teams, drive leasing strategies, and ensure financial and operational performance aligned with company goals.

Responsibilities include budgeting, reporting, policy compliance, and coordinating with vendors, while maintaining asset integrity and tenant satisfaction in a dynamic market.

Qualifications

• Bachelor’s degree or equivalent experience, plus relevant housing sector knowledge.
• 5+ years in multifamily housing with staff management experience.
• Strong leadership, budgeting, and customer service skills.

Responsibilities

• Maintain the physical asset and supervise staff and contractors.
• Oversee leasing, marketing, and market condition evaluations.
• Review budgets, financial reports and approve payments.
• Administer policies, training, records, and compliance.
• Coordinate vendor relations, safety, and regulatory adherence.

Skills

Staff management

Customer service

MS Office

Multifamily housing

Education

Bachelor’s degree or work‑related experience equivalent

5 years’ relevant multifamily housing experience

5 years’ experience managing staff

Tools

MS Office

Job description

Job Details

Job Location: 9770 - Quantum Home Office - Vancouver, WA.
Position Type: Full Time.
Salary Range: $110000.00 - $130000.00 Salary/year.
Job Shift: Day.
Job Category: Management.

JOB SUMMARY

Responsible for maintaining the integrity of the physical asset and maximizing the returns from the asset in accordance with the Company's mission, vision, and objectives. Responsible for training and development of all personnel assigned, either directly or through others. Supervises all on-site personnel at properties assigned. Maintains relationships with clients, vendors, peers and all other departments within the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintaining the physical asset

• Supervises employees and contractors.
• Assures adherence to specifications (contractual; operations manual).
• Conducts formal site inspections of building interior and exterior.
• Makes recommendations for physical repairs and/or replacements.
• Ensures observance of safety regulations.

Marketing and leasing

• Supervises leasing personnel.
• Regularly evaluates market conditions and property comparables.
• Implement marketing plan.
• Periodically reviews rental applications and lease forms for accuracy and compliance with established policies and procedures.
• Makes recommendations to improve marketing and leasing programs.
• Supervises rent collection in accordance with policies and procedures manual.
• Approves and monitors rental rate recommendations for new leases and renewals based on current market information.

Financial reporting and control

• Reviews and helps develop annual property management plan and operating budget.
• Reviews all monthly financial reports.
• Approves payments (payroll, invoices).
• Approves expenditures in accordance with Company policy and procedures.

Administration

• Handles employee selection, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures.
• Interfaces with outside professionals regarding legal, accounting, insurance, tax, and other matters, as appropriate.
• Ensure property files and records are maintained.
• Continually improves management and technical skills.
• Spends agreed‑upon percentage of time on obtaining market knowledge, community relations, and asset evaluation.

SUPERVISORY RESPONSIBILITIES

This position oversees the staff at multiple communities. Staff consists of Assistant Portfolio Managers, Property Managers, Assistant Property Managers, Leasing Agents, Maintenance Supervisors, Maintenance Techs, and additional staff as needed. Carries out supervisory responsibilities in accordance with QRES policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED)
• Bachelor’s degree or work‑related experience equivalent
• 5 years’ relevant multifamily housing experience preferred
• 5 years’ experience managing staff preferred
• 5 years’ experience in customer service preferred
• 3 years’ of experience with affordable housing (if applicable to portfolio) preferred
• Experience managing multiple properties preferred

OFFICE EXPERIENCE

Proficient in MS office, particularly email, (both the desktop version and web based), word, and excel; Knowledge of office management systems and procedures, excellent time management skills, ability to multi‑task, and prioritize work. Attention to details and problem‑solving skills.

LANGUAGE SKILLS

Ability to read and interpret documents such as emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals.

MATHEMATICAL SKILLS

Ability to add and subtract numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Industry related certification is highly recommended for this position. (i.e. Accredited Residential Manager (ARM) or Certified Property Manager (CPM))

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or fell and reach with hands and arms. The employee frequently is required to walk, climb or balance and talk or hear. The employee is frequently required to sit; stoop, kneel and/or crouch. The employee must frequently lift and/or move up to 25 pounds and, on rare occasions, move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate. May require the need for frequent shifting of priorities and deadlines. Must have a valid driver’s license and valid liability insurance. May require use of personal vehicle. May require overtime to meet deadlines. May require out‑of‑town travel to conferences.