Senior Reference Librarian, Systems and Electronic Resources Librarian

Bentley University; Waltham (MA); On-site; USD 68,000 - 113,000; Full time

Job summary

Bentley University seeks a Systems & Electronic Resources Librarian to lead library systems, including Alma/Primo, e-books, e-journals, and streaming media. Work with library staff, IT, and campus partners to implement and enhance technologies that improve discovery and access for Bentley users.

The role also involves metadata management and ensuring stable access to electronic resources, with collaboration across departments and consortia in New England.

Qualifications

• MLS/MLIS or equivalent degree.
• 3–5 years in an academic library setting supporting an integrated library system and related platforms.
• Experience with Alma/Primo VE and Primo NDE.
• Experience with Springshare LibGuides/LibAnswers.
• Familiarity with library tech standards (RDA, FRBR).
• Familiarity with EZProxy identity management.
• Experience with digital repositories (e.g., Digital Commons).
• Strong communication, interpersonal, and organizational skills.

Responsibilities

• Administer, maintain, and optimize library systems (ILS, discovery layer, ERM tools, digital collections, ILL, repository).
• Ensure accessibility and stability of online resources; collaborate with IT and library staff.
• Represent Bentley in Boston Library Consortium – Alma/Primo and Network Zone; provide reference desk support as needed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Independent worker

Education

MLS/MLIS or equivalent

Tools

Alma/Primo VE

Primo NDE

OCLC Connexion

LibGuides/LibAnswers

EZProxy

Digital Commons

Job description

Job Description Summary

Reporting to the Manager of Reference Services, the Systems & Electronic Resources Librarian serves as a member of the Reference Services Department. This position is essential to sustaining Bentley’s significant investment in electronic scholarly resources, including e-books, e-journals, databases, and streaming media. In collaboration with library staff and other campus partners the Systems & Electronic Resources Librarian will take a leadership role in implementing, maintaining, and enhancing a wide range of technologies and systems, and will help develop and document best practices for assessing collections, enhancing patron research experiences, and overall library effectiveness. The Systems & Electronic Resources Librarian helps to maximize discovery for users of Bentley University’s ALMA/Primo environment. The role will be responsible for managing metadata for electronic resources. The position provides expertise in growing and maintaining consistent access, remotely and local, to the Bentley Library’s electronic resources and services. The position requires the ability to work closely with fellow members of the Reference Services staff and library team members, university IT partners, including the Project Management Office (PMO), vendors, faculty and students. The ability to quickly diagnose problems and effectively present solutions to stakeholders is required. The position works with consortium partners to provide cost effective solutions for the integration of electronic library services at colleges and universities across New England.

Essential Duties

• Administer, maintain, and optimize library systems related to both in-house and consortia activities including, but not limited to, the integrated library system, discovery layer, electronic resource management tool, digital collections platform, interlibrary loan applications, institutional repository, and other resource sharing tools and platforms.
• Ensure accessibility to and stability of the library's online information resources and digital collections. Provide technical expertise for problem resolution. Collaborate closely with IT and library staff to ensure seamless service to users. Coordinate the selection and integration of electronic resources, with input from the Manager of Reference Services. Represent Bentley University in the Boston Library Consortium and its Communities of Practice – Alma/Primo and Network Zone Collections and/or Discovery. Reference desk services as needed.

Minimum Requirements

• Master of Library Science (MLS), Master of Library and Information Science (MLIS), Master of Science in Library Science (MSLS), Master of Information Science (MIS), or an equivalent library and information science degree.
• 3–5 years of experience supporting an integrated library system, platforms, and software in an academic library setting.
• Experience in supporting library specific software, (e.g., Alma/Primo VE and Primo NDE. OCLC Connexion).
• Experience supporting web-based content management systems, products and from vendors such as Springshare (e.g. LibGuides and LibAnswers).
• Familiarity with library technology standards and protocols such as RDA, FRBR.
• Familiarity with Cloud-Based identity and access management service authentication software such as EZProxy.
• Familiarity with image-based or text-based digital repositories (e.g., Digital Commons).
• Understanding of library and web technologies, including, EZproxy, HTML, CSS, database design tools, SQL, Photoshop, JSON, and Excel.
• Experience with or demonstrated commitment to developing inclusive and equitable learning experiences.
• Experience in an academic setting that demonstrates excellent communication, interpersonal, and organizational skills.
• Ability to work independently, within a team environment, and with diverse groups.

Work Environment

Typical office setting with extensive sitting and computer work. Ability to travel around campus for meetings and work related events.

Pay Transparency

At Bentley we offer a “total rewards” package designed to attract, motivate, retain, and reward our employees. This includes competitive compensation, robust benefits, career development and opportunities, generous paid time off, workplace flexibility and a positive, engaging employee experience.

Salary Grade Range: $67,960 - $113,126 per year

Bentley University requires references checks and may conduct other pre-employment screening.

DIVERSITY STATEMENT

Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business.

We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

Bentley University seeks to attract talented individuals who are committed to our mission of educating creative, ethical and socially responsible students who will become organizational leaders nationally and internationally.

All members of our faculty and administrative staff play a critical role in creating an inspiring, compassionate and diverse community that cultivates the lifelong development of our students.

Bentley believes that promoting diversity plays an essential role in its educational mission by fostering greater innovation and creativity, attracting the widest pool of qualified applicants to its work force, and enhancing its communication and relationships with the community.

Bentley is proud to be an employer of choice, offering competitive salaries, comprehensive benefits (including tuition remission), generous time off, a welcoming community and a beautiful work environment.

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