Senior Records Retrieval Specialist - Data & Client Support

ISG; Danvers (MA); Remote; USD 17,047 - 24,280; Full time

Job summary

ISG in Danvers, MA, is seeking a Senior Record Retrieval Specialist. This full-time role involves managing record retrieval requests, ensuring accuracy, and responding to client inquiries.

The ideal candidate will have prior experience in record retrieval, excellent communication skills, and the ability to work independently in a remote setting. The position is hourly, offering $15.00 per hour.

Qualifications

• Prior experience in record retrieval (vendor side or physician's side).
• Excellent written and verbal communication skills.
• Strong work ethic and effective organizational skills.

Responsibilities

• Perform data entry tasks efficiently.
• Follow-up with providers via phone, email, or fax.
• Review prepayment requests and input into the system.
• Answer client status requests promptly.
• Process rejections according to client protocol.

Skills

Prior experience in record retrieval

Excellent written and verbal communication

Strong work ethic

Strong computer skills

Effective organizational skills

Ability to multi-task

Detail-oriented

Ability to work independently in a remote setting

Knowledge of basic Microsoft Office programs

Job description

ISG in Danvers, MA, is seeking a Senior Record Retrieval Specialist. This full-time role involves managing record retrieval requests, ensuring accuracy, and responding to client inquiries.

The ideal candidate will have prior experience in record retrieval, excellent communication skills, and the ability to work independently in a remote setting. The position is hourly, offering $15.00 per hour.