Senior Receptionist/Patient Scheduler

Rutgers University; Newark (NJ); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Paid time off and holidays

Retirement benefits

Educational benefits

Life insurance

Employee discounts

Job summary

Rutgers University in New Jersey is seeking a Senior Receptionist/Patient Scheduler within the Office for Clinical Affairs at the Rutgers School of Dental Medicine (RSDM). The Senior Receptionist/Patient Scheduler handles patient appointments in axiUm, maintains schedules and charts, and assists with chart room duties and related tasks in a busy dental clinic.

The role is full-time, on-site with standard hours totaling 35 per week, and requires at least one year of clerical/receptionist

Qualifications

• At least one (1) year of clerical experience is required.
• Typing/excellent computer skills and excellent customer service skills are required.

Responsibilities

• Keeps axiUm appointment book filled with patients as directed by Screening Doctor.
• Answers phone calls and schedules new patients for screening appointments.
• Confirms patients’ appointments to ensure a minimum number of disappointments.
• Registers all new patients’ biographic and insurance information into axiUm.
• Works in the Chart Room filing charts.
• Scans charts in and out of the Chart Room.
• Schedules X-ray appointments for screening patients.
• Performs other related duties as assigned.

Skills

Typing

Customer service

Job description

Job Category

Staff & Executive - Administrative & Support

Department

RSDM - Clinical Affairs

Overview

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Senior Receptionist/Patient Scheduler within the Office for Clinical Affairs at the Rutgers School of Dental Medicine ( RSDM ). The Senior Receptionist/Patient Scheduler serves as a receptionist for the screening area and receptionist in any reception area of the Rutgers School of Dental Medicine, Office for Clinical Affairs. The Senior Receptionist/Patient Scheduler makes patient appointments and maintains patient schedules and charts as they relate to clinical activities. Additionally, the Senior Receptionist/Patient Scheduler responsibilities in the chart room include but are not limited to disseminating and filing of patient charts.

Essential Duties and Responsibilities

• Keeps axiUm appointment book filled with patients as directed by Screening Doctor.
• Answers phone calls and schedules new patients for screening appointments.
• Confirms patients’ appointments to ensure a minimum number of disappointments.
• Registers all new patients’ biographic and insurance information into axiUm.
• Works in the Chart Room filing charts.
• Scans charts in and out of the Chart Room.
• Schedules X-ray appointments for screening patients.
• Performs other related duties as assigned.

FLSA

Nonexempt

Grade

155

Salary Details

Minimum Salary 23.800

Mid Range Salary 24.300

Maximum Salary 25.030

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Full Time

Working Hours

Standard Hours 35.00

Daily Work Shift

Day

Work Arrangement

This position requires a fully on-site work arrangement.

Union Description

Teamsters 97

Payroll Designation

PeopleSoft

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

PERS

Qualifications

• At least one (1) year of clerical experience, preferably involving receptionist and scheduling duties in a dental office or clinical setting, is required.

Certifications / Licenses

Required Knowledge, Skills, and Abilities

• Typing/excellent computer skills and excellent customer service skills are required.

Preferred Qualifications

• Bilingual skills preferred.

Physical Demands and Work Environment

• PHYSICAL DEMANDS : Standing, walking, talking, and computer data entry. Must be able to lift boxes up to 5 pounds.
• WORK ENVIRONMENT : Loud noise, busy intake area.

Posting Number

26ST2096

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have at least one (1) year of clerical experience?
  • Yes
  • No

Required Documents

• Resume/CV

Optional Documents

• Cover Letter/Letter of Application

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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