Senior Rail Systems Technical Writer

Socket.dev; Vienna (VA); On-site; USD 125,000 - 127,000; Full time

Job summary

ENSCO Rail is seeking an experienced Senior Technical Writer to support the development, maintenance, and management of technical documentation for products and customer projects related to railroad track inspection technologies.

The successful candidate will work closely with engineering, software, production, quality, field service, project management, and customer-facing teams to produce accurate, clear, and well-organized documentation throughout the product and project lifecycle.

Qualifications

• 3+ years of technical writing experience in an engineering or industrial environment.
• Experience supporting rail transportation, transportation technology, industrial automation, or similar technical industries.
• Demonstrated ability to understand complex technical systems and translate them into clear documentation.
• Excellent written and verbal communication skills.

Responsibilities

• Develop, edit, and maintain technical documentation for track inspection products, systems, and customer projects.
• Prepare user manuals, installation guides, operating procedures, maintenance manuals, troubleshooting guides, test procedures, and training materials.
• Create and maintain project-specific documentation required for customer deliveries, including technical reports, interface documents, verification documentation, and deliverables.
• Coordinate with subject matter experts to gather technical information and verify document accuracy.
• Manage document revisions, version control, and document configuration in accordance with company quality processes.
• Ensure documentation complies with applicable customer, contractual, and regulatory requirements.
• Standardize document templates and writing practices across products and projects.
• Support proposal efforts by preparing or updating technical documentation as needed.
• Review engineering changes and ensure documentation is updated accordingly.
• Support customer reviews, audits, and documentation submittals.
• Identify opportunities to improve documentation processes and knowledge management.

Skills

Technical writing

Engineering context

Communication skills

Organizational skills

Independent collaboration

Education

Bachelor's degree in Technical Communication, Engineering, English, Journalism, or related field

Tools

Microsoft Word

Excel

PowerPoint

Visio

Document management systems

Job description

ENSCO Rail is seeking an experienced Senior Technical Writer to support the development, maintenance, and management of technical documentation for products and customer projects related to railroad track inspection technologies.

The successful candidate will work closely with engineering, software, production, quality, field service, project management, and customer-facing teams to produce accurate, clear, and well-organized documentation throughout the product and project lifecycle.