Senior Quality Technician - Lead for ISO 9001/14001

Watts Water Technologies; Franklin (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental coverage

Retirement benefits

10 paid holidays and PTO

Educational reimbursement

Job summary

Watts seeks a Lead Quality Technician to provide senior technical leadership and oversee quality activities in an ISO-certified manufacturing environment in Franklin, NH.

You will coordinate audits, lead CAPA efforts, mentor quality staff, and ensure adherence to ISO 9001/ISO 14001 standards while partnering with Manufacturing, Engineering, and Supply Chain for continuous improvement.

Qualifications

• High school diploma or GED required; advanced training preferred.
• 3+ years in manufacturing quality with senior/lead responsibilities.
• Advanced knowledge of ISO 9001, ISO 14001, audits, CAPA ownership, risk-based thinking, and document control.
• Advanced ability to read and interpret blueprints, specifications, standards, and controlled documentation.
• Strong proficiency with inspection tools, measurement techniques, and data analysis.
• Ability to lead, influence, and make decisions without direct authority.
• Strong written, verbal, and presentation skills.
• Proficiency with Microsoft Office; MRP/ERP experience preferred.
• Ability to prioritize competing demands while supporting production and maintaining compliance.

Responsibilities

• Lead quality resources for the assigned shift/manufacturing area/product line.
• Provide technical leadership to Quality Technicians, Inspectors, and Manufacturing Associates.
• Coordinate quality activities to ensure ISO 9001/ISO 14001 compliance and customer requirements.
• Develop, revise, and control quality/environment documentation per standards.
• Lead audits and support external registrar and customer audits.
• Lead root-cause investigations and CAPA activities with verification of effectiveness.
• Support PPAP and First Article Inspection documentation with Quality Engineering.
• Support production decisions related to product conformity, containment, release, deviations and disposition.
• Lead MRB activities and analyze scrap, rework, and cost of quality data.
• Apply SPC and data analysis to identify risk and drive continuous improvement.
• Communicate performance metrics and collaborate with Manufacturing, Engineering, Operations, Planning, and Supply Chain.
• Ensure safety and PPE compliance.

Skills

Quality leadership

ISO 9001

ISO 14001

Auditing

CAPA

Data analysis

Documentation control

MS Office

MRB

Education

High school diploma or GED

Advanced quality training

Tools

MRP/ERP

Job description

Watts seeks a Lead Quality Technician to provide senior technical leadership and oversee quality activities in an ISO-certified manufacturing environment in Franklin, NH.

You will coordinate audits, lead CAPA efforts, mentor quality staff, and ensure adherence to ISO 9001/ISO 14001 standards while partnering with Manufacturing, Engineering, and Supply Chain for continuous improvement.