Senior Quality Technician

Xylem; Spring Valley (WI); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Generous PTO

Retirement savings plan

Health, dental, vision insurance

Career progression plans

Tuition reimbursement

Wellness program

Paid parental leave

Employee discount

Job summary

Xylem is seeking a Quality Technician for the Spring Valley, WI facility. You will support quality needs, work with the Quality Manager, and collaborate with a cross-functional team to ensure quality requirements are met.

Responsibilities include inspections, NCR handling, root-cause analyses, and maintaining ISO documentation. Strong problem-solving and communication skills are essential for success in this role.

Qualifications

• High School Diploma or equivalent.
• BS Degree in Quality or Engineering preferred.
• 3+ years of manufacturing quality assurance experience.
• Ability to read and interpret blueprints with GD&T.
• ISO 9001 or equivalent experience preferred.
• Quality-related certifications (Six Sigma, etc.) preferred.

Responsibilities

• Live our culture and Growth Enabling Behaviors to empower success.
• Perform incoming and final inspections as needed.
• Initiate NCRs and maintain NCR count below target.
• Support shop floor with quality requests.
• Lead root cause analysis and implement mistake proofing actions.
• Complete a 5-Why analysis for repeat/escape non-conformances.
• Maintain and file quality documentation as produced.
• Provide requested quality documentation.
• Analyze operations and propose cost-justified improvements.
• Create Certificates of Conformance when needed.
• Update ISO documentation as required.
• Support ISO 9001 audit preparations.

Skills

Blueprints GD&T

Root cause analysis

Quality auditing

ISO 9001 knowledge

Problem solving

Effective communication

Education

HS Diploma or equivalent

BS in Quality or Engineering

Tools

Quality documentation systems

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role

The Quality Technician supports the quality needs of the Spring Valley operations while carrying out both local and corporate responsibilities. This role partners closely with the Quality Manager to advance business objectives and collaborates with the broader team to ensure all quality-related requirements are met.

Core Responsibilities

• Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead.
• Perform Incoming and Final Inspections as necessary
• Address internal requests to initiate Nonconformance Reports (NCRs) in a timely manner and keep the total number of open NCRs below target.
• Support the Shop Floor with any Quality related requests.
• Lead root cause analysis and drive the implementation of mistake proofing to eliminate and preventative actions
• Complete a “5-Why” for any “Repeat” or “Escape” non-conformance.
• File and maintain Quality documentation as units are produced.
• Provide maintained Quality documentation upon request.
• Analyze existing operations and propose cost justified improvements.
• Create Certificates of Conformance when needed.
• Make requested changes to ISO documentation.
• Support ISO 9001 audit preparation and other various audit preparations.
• Implement any relevant Quality checks and measures.
• Mark and tag defective hardware as necessary.
• Create customer Quality documentation binders when required.

Qualifications

• High School Diploma or equivalent
• BS Degree in Quality or Engineering preferred
• 3+ years of manufacturing experience in quality assurance or similar role
• Ability to read and comprehend blueprints with GD&T
• ISO 9001 or equivalent experience preferred
• Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma Green Belt preferred
• Quality inspection and auditing experience preferred
• Ability to create/revise Quality documentation to ISO 9001 standards preferred
• Self-motivated personality required
• Ability to problem solve, develop, and effectively communicate solutions

What We Can Offer You

• Generous PTO package and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave
• Tuition Reimbursement
• Company Wellness Program
• Employee Discount Program

Physical Requirements

• Must be able to sit, stand, hear, and see on a constant basis.
• Must be able to walk, write, and type on a frequent basis.
• Must be able to lift and carry up to 30 pounds.
• Must be able to climb and descend stairs.
• Must be able to bend, carry, reach, push, and pull on an occasional basis.
• Must be able to communicate verbally and in writing.
• May work indoors and outdoors as needed. Exposure to heat up to 120 degrees and cold to 0 degrees.
• May work in areas where noise level is such that hearing protection is required.
• May be exposed to varying amounts of dust and dirt.
• Work surfaces may include concrete.
• Employee must be able to operate a computer and communicate via telephone.
• Some travel to other locations, meetings and/or seminars is required.

The estimated pay range for this position is $28/hr. to $32/hr.. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.

Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmitve Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!

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