Senior Quality Program Manager - Administrative Services

Providence; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

Providence Swedish in Seattle seeks a Senior Quality Program Manager to lead the design, implementation, and sustainment of prioritized quality goals across campuses, partnering with clinical and operational leaders to standardize care and improve reliability.

This role focuses on high-value care, patient safety, and a robust quality management system within Swedish Health Services. Excellent collaboration and change-management skills are essential.

Qualifications

• Bachelor's degree or higher in a clinical healthcare field.
• CPHQ, PMP, Lean, Six Sigma or related quality improvement credentials.
• 5 years in healthcare.
• Additional 5 years if degree is in an unrelated field.
• Experience interpreting regulatory standards and clinical guidelines.

Skills

Quality management

Patient safety

Systems thinking

Change management

Regulatory interpretation

Education

Bachelor's degree in Nursing

Master’s degree (preferred)

Tools

EHR

Job description

The Senior Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the Senior QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross-functional quality programs at a campus or health system level.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree in Nursing, Lab Technologist, Physical Therapist, Pharmacist, RHIA or other clinical healthcare education.
• Upon hire: CPHQ, PMP, Lean, Six Sigma, or other related process improvement or quality
• 5 years Healthcare.
• 5 years If bachelor's degree is in an unrelated field, an additional 5 years of industry experience is required.
• Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.
• Expert work experience in quality management, patient safety, systems thinking, change management.

Preferred Qualifications:

• Master's Degree in Healthcare administration, public health, nursing, business or related subject.
• Electronic Health Record.
• ISO 9001.

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.