Senior Quality Program Manager

Providence; Seattle (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

Providence Swedish is seeking a Senior Quality Program Manager to lead quality improvement initiatives across Swedish Cherry Hill, Swedish First Hill, with some travel to Issaquah. You will design, implement and sustain prioritized goals, collaborating with leadership to drive high-value care and a robust quality system.

Requires clinical quality training and 5+ years in healthcare, with strong experience in change management, safety, and systems thinking.

Qualifications

• Bachelor's Degree required.
• CPHQ, PMP, Lean, Six Sigma or related process improvement training.
• 5 years Healthcare experience.
• If degree is in an unrelated field, add 5 years of industry experience.
• Experience interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.
• Expert work experience in quality management, patient safety, systems thinking and change management.

Responsibilities

• Lead design, implementation and sustainment of prioritized quality goals.
• Manage cross-functional quality programs at campus or health system level.
• Collaborate with operational and clinical leadership to advance quality and reliability.
• Support the quality management system and promote high-value care.

Skills

Regulatory interpretation

Quality management

Patient safety

Systems thinking

Change management

Health services research

Education

Bachelor's Degree

Master's Degree in Healthcare Administration/Public Health/Nursing/Business

Tools

CPHQ

PMP

Lean

Six Sigma

Job description

This position will support quality at Swedish Cherry Hill and Swedish First Hill with some travel to the Swedish Issaquah campus.

The Senior Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the Senior QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross-functional quality programs at a campus or health system level.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree
• Upon hire: CPHQ, PMP, Lean, Six Sigma, or other related process improvement or quality training
• 5 years Healthcare.
• 5 years If bachelor's degree is in an unrelated field, an additional 5 years of industry experience is required.
• Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.
• Expert work experience in quality management, patient safety, systems thinking, change management.

Preferred Qualifications:

• Bachelor’s Degree in Nursing, Lab Technologist, Physical Therapist, Pharmacist, RHIA or other clinical healthcare education.
• Master's Degree in Healthcare administration, public health, nursing, business or related subject.
• Electronic Health Record.
• ISO 9001.

Why Join Providence Swedish?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourmissionof improving the health and wellbeing of each patient we serve.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.