Senior Quality Program Manager

Providence Swedish Medical Center; Seattle, Northern (WA, KY); Híbrido; USD 69.000 - 109.000; Jornada completa

Descripción de la vacante

Providence Swedish Medical Center Senior Quality Program Manager will lead cross-campus quality improvement programs to standardize care delivery, increase reliability, and promote high-value care.

Reporting to Quality Division leadership, you will design, implement, and sustain prioritized quality goals, collaborating with clinical and operational leaders across Swedish campuses including Cherry Hill and First Hill, with some travel to Issaquah.

Formación

• Bachelor's Degree required.
• CPHQ, PMP, Lean, Six Sigma or related training on hire.
• 5 years in healthcare.
• 5 years if bachelor's is in an unrelated field, additional 5 years of industry experience.
• Interpreting regulatory standards and quality metrics.
• Expert work experience in quality management and patient safety.

Responsabilidades

• Lead cross-functional quality programs at campus or system level.
• Develop and sustain prioritized quality goals.
• Collaborate with operational and clinical leadership.
• Support an effective quality management system.
• Travel to Swedish campuses as needed.

Conocimientos

Quality management

Patient safety

Change management

Systems thinking

Regulatory interpretation

Cross-functional collaboration

Educación

Bachelor's Degree

Master's Degree incl. Healthcare admin/related

Herramientas

Electronic Health Record (EHR)

ISO 9001

Descripción del empleo

Description

This position will support quality at Swedish Cherry Hill and Swedish First Hill with some travel to the Swedish Issaquah campus.

The Senior Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the Senior QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross-functional quality programs at a campus or health system level.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Bachelor's Degree

• Upon hire: CPHQ, PMP, Lean, Six Sigma, or other related process improvement or quality training

• 5 years Healthcare.

• 5 years If bachelor's degree is in an unrelated field, an additional 5 years of industry experience is required.

• Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.

• Expert work experience in quality management, patient safety, systems thinking, change management.

Preferred Qualifications

• Bachelor’s Degree in Nursing, Lab Technologist, Physical Therapist, Pharmacist, RHIA or other clinical healthcare education.

• Master's Degree in Healthcare administration, public health, nursing, business or related subject.

• Electronic Health Record.

• ISO 9001.

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), you can access an email link to submit your concern.

Pay Range: $50.32 - $79.45 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Job Schedule: Full time. Job Shift: Day. Workplace Type: On-site. Work Location: Swedish Cherry Hill 550 17th-Seattle. Job Category: Clinical Quality. Job Function: Quality/Process Improvements.