Senior Quality & Process Engineer - OT Cybersecurity

Shift5; Arlington (VA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Bonus program

Equity

Healthcare benefits

HSA contributions

Life and Disability Insurance

Uncapped paid time off

Transit benefits

Job summary

Shift5 is an observability platform focused on OT cybersecurity, predictive maintenance, and compliance. We seek a Senior Quality & Process Engineer to own the quality management system and drive improvements across hardware and software operations.

You will partner with hardware, software, and test teams to reduce defects, improve first-pass yield, and ensure AS9100/ISO9000 compliance while supporting audits and continuous improvement initiatives.

Qualifications

• 3-5 years of experience in quality-related engineering, quality management, or manufacturing quality roles.
• Direct experience managing an ISO9000/AS9100 system and certification, including handling non-conformances, corrective actions, and root cause analysis.
• Hardware & Software Testing: experience with electronic assemblies; familiarity with IPC and J-Standard specs.
• Process Improvement & Measurement: experience implementing process improvement tools and designing experiments to measure quality control.
• Influence & Communication: strong written and verbal communication to influence process owners and leaders.
• Security & Citizenship: U.S. Citizenship required; ability to obtain/hold a U.S. Government Security Clearance.

Responsibilities

• QMS Ownership & Audits: maintain AS9100/ISO9000 QMS, lead internal audits and surveillance.
• Non-Conformance & CAPA Management: triage, disposition, and closure of non-conformances; lead CAPA initiatives.
• Yield Analysis & Quality Metrics: track yield data, RMAs, test failures; report trends to leadership.
• Inspection & Quality Controls: establish criteria, acceptance standards, and quality checkpoints; support inspections.
• Engineering & Production Partnership: collaborate with Hardware, Software, and Test Eng to support defect tracking and DFx feedback.
• Supply Chain & Vendor Quality: review supplier certifications, qualifications, and SCARs; drive supplier quality.

Skills

QMS Ownership

Quality Assurance

Process Improvement

Data Analysis

CAPA & Non-Conformance

Tools

Test Equipment

Job description

Shift5 is an observability platform focused on OT cybersecurity, predictive maintenance, and compliance. We seek a Senior Quality & Process Engineer to own the quality management system and drive improvements across hardware and software operations.

You will partner with hardware, software, and test teams to reduce defects, improve first-pass yield, and ensure AS9100/ISO9000 compliance while supporting audits and continuous improvement initiatives.