Senior Quality & Performance Improvement Lead

ccf; Florida; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Cleveland Clinic Weston Hospital is seeking a Senior SQPE Specialist to join a team dedicated to patient-centered care and continuous improvement. You will lead performance improvement initiatives across service lines and collaborate with executive and clinical leadership to ensure adherence to regulatory standards.

The role features a hybrid schedule (8:00 a.m.–5:00 p.m., Monday–Friday) with on-site work 3 days per week and minimal travel to Coral Springs, FL.

Responsibilities

• Direct performance improvement regarding SQPE across an Enterprise service line, market, or submarket.
• Act as an accountable partner to executive and clinical leadership within their areas of responsibility.
• Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff.
• Develop meaningful quality assurance activities with executive and clinical leadership to establish when a deviation in standard practice occurs.
• Analyze performance data, develop and implement improvement strategies, and apply structured problem-solving approaches.
• Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care.
• Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation.
• Develop and ensure processes to monitor performance, identify where intervention is needed, and lead changes to drive and sustain improvement.
• Incorporate regulatory and accreditation standards into improvement activities around SQPE.
• Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance.
• Incorporate enterprise priorities, regulatory requirements, and benchmarks, ensuring alignment to one standard of care across locations.
• Facilitate dashboard reviews, data analysis, and decision-making from data.
• Identify and address root causes to lead to sustainable improvement.
• Lead improvement projects to the desired key result, role modeling the Cleveland Clinic Improvement Model.
• Manage stakeholder relationships, project risks, and project changes.
• Research and apply best practices within and outside the organization.
• Manage changes to ensure the adoption and sustainment of quality improvement.
• Build relationships with project teams, medical staff, other clinical and non-clinical stakeholders, executive leadership, and sponsors.
• Coach complex improvement teams to success with their quality improvement projects at the local, market, and Enterprise levels.
• Coach high reliability principles and error prevention strategies.
• Apply the Cleveland Clinic cause analysis process to identify key factors that lead to failures in SQPE. Apply common cause analysis identification to safety events.
• Participate in Quality, EOC, Survey Readiness, and Safety Rounds.
• Support medical staff assurance activities such as Focused Professional Practice Evaluation (FPPE) and Ongoing Professional Practice Evaluation (OPPE).
• Analyze performance data for trends and collaborate with key stakeholders to facilitate improvement strategies. Facilitate meetings as necessary.

Job description

Cleveland Clinic Weston Hospital is seeking a Senior SQPE Specialist to join a team dedicated to patient-centered care and continuous improvement. You will lead performance improvement initiatives across service lines and collaborate with executive and clinical leadership to ensure adherence to regulatory standards.

The role features a hybrid schedule (8:00 a.m.–5:00 p.m., Monday–Friday) with on-site work 3 days per week and minimal travel to Coral Springs, FL.