Senior Quality Manager, Global Grocery Quality & Data

Amazon Inc.; Austin (TX); On-site; USD 91,000 - 159,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior Quality Manager for Worldwide Grocery Stores Private Brands. You will monitor product quality, analyze large data sets, and lead cross-functional improvements across Product Management, Sourcing, Food Safety, and Operations.

The role emphasizes data-driven decisions, dashboards, and process optimization to sustain customer trust. The ideal candidate has strong problem-solving skills, attention to detail, and experience scaling quality programs in a

Qualifications

• Bachelor's degree in Food Science or related field is required.
• 5+ years managing food safety and quality in large-scale environments.
• Strong data analysis and problem-solving skills.

Responsibilities

• Analyze customer feedback data across food/beverage categories and prioritize improvements.
• Develop monitoring mechanisms for safety and compliance risks.
• Build dashboards to enable data-driven decision making.
• Define quality KPIs and report performance metrics.
• Collaborate with cross-functional teams and suppliers to drive solutions.

Skills

Data analysis

Root-cause analysis

SQL & dashboards

Communication

Attention to detail

Education

Bachelor's degree in Food Science or related field

Master's degree

Tools

SQL

Excel

Dashboard/BI tools

Job description

Amazon.com Services LLC is seeking a Senior Quality Manager for Worldwide Grocery Stores Private Brands. You will monitor product quality, analyze large data sets, and lead cross-functional improvements across Product Management, Sourcing, Food Safety, and Operations.

The role emphasizes data-driven decisions, dashboards, and process optimization to sustain customer trust. The ideal candidate has strong problem-solving skills, attention to detail, and experience scaling quality programs in a