Senior Quality Manager – Engineering & Compliance

ALTEN; Troy (MI); On-site; USD 120,000 - 160,000; Full time

Job summary

ALTEN Technology USA seeks an experienced Manager of ALTEN USA Quality to ensure robustness and compliance of ALTEN Technology USA Quality Management System, including audits and client quality requirements. This role will oversee quality performance, support internal and external audits, and partner with project teams to drive operational excellence and client satisfaction.

The ideal candidate will have a strong background in quality management, project delivery, compliance, and continuous

Qualifications

• Bachelor’s degree in engineering, quality management, or related field.
• 6+ years of experience in quality assurance, quality management, or project quality.
• Experience with ISO 9001, AS9100, ISO27001, ISO14001 and related standards.
• Experience managing quality requirements in project-based environments.
• Knowledge of root-cause analysis, CAPA, FMEA, and continuous improvement.
• Experience tracking quality KPIs and driving improvement plans.
• Strong communication, stakeholder management, and cross-functional leadership.
• Proficient with Microsoft Office 365 and collaboration tools.

Responsibilities

• Maintain and improve the ALTEN Technology USA QMS (Quality Management System).
• Organize and support ISO and client audits, including ISO 9001, AS 9100, ISO14001.
• Ensure project compliance with the ALTEN Delivery Framework (ADF) and quality standards.
• Monitor quality KPIs such as Right First Time, On-Time Delivery, and customer satisfaction.
• Identify quality risks, nonconformities, and CAPA; implement actions.
• Lead root-cause analysis and continuous improvement using 8D, FMEA, 5 Whys, Six Sigma.
• Serve as the primary quality liaison between clients, project teams, and leadership.
• Address customer quality concerns and communicate resolution plans.
• Coach teams on quality requirements and best practices.
• Maintain quality dashboards, audit documentation, and performance reports.
• Promote standardization and knowledge sharing across projects.

Skills

Quality management

Project management

Stakeholder management

Cross-functional leadership

Root-cause analysis

FMEA

Six Sigma

Auditing

Education

Bachelor's degree in engineering

ISO Lead Auditor

ASQ Lean Six Sigma

Tools

SharePoint

JIRA

Office 365

Job description

ALTEN Technology USA seeks an experienced Manager of ALTEN USA Quality to ensure robustness and compliance of ALTEN Technology USA Quality Management System, including audits and client quality requirements. This role will oversee quality performance, support internal and external audits, and partner with project teams to drive operational excellence and client satisfaction.

The ideal candidate will have a strong background in quality management, project delivery, compliance, and continuous