Quality Manager – ISO, Audits & QMS (Engineering)

ALTEN Technology USA; Troy (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

ALTEN Technology USA seeks an experienced Manager of ALTEN USA Quality to ensure the robustness of the Quality Management System, drive audits and continuous improvement, and partner with project teams to meet client quality requirements. You will oversee quality performance across the company and support internal/external audits.

The ideal candidate has a strong background in quality management within engineering services or related industries, with ISO/AS certifications and leadership

Qualifications

• Bachelor’s degree in engineering, Quality Management, Business, or a related field preferred.
• 6+ years of experience in quality assurance, quality management, project management, or operational quality.
• Strong knowledge of ISO 9001, AS9100, ISO27001, ISO14001, ISO13485 quality management systems and audit processes.
• Experience managing quality requirements within project-based or service-oriented environments.

Responsibilities

• Maintain and improve the ALTEN Technology USA QMS (Quality Management System).
• Organize and support ISO and AS certification and client audits (ISO 9001, AS 9100, ISO 14001).
• Ensure project compliance with the ALTEN Delivery Framework (ADF) and quality standards.
• Monitor quality KPIs (RFT, OTD, customer satisfaction).
• Identify quality risks and implement CAPA and corrective actions.
• Lead root-cause analysis and continuous improvement initiatives (8D, FMEA, 5 Whys, Six Sigma).
• Serve as the primary quality liaison between clients, project teams, and leadership.
• Address customer quality concerns and communicate resolution plans.
• Coach teams on quality requirements and best practices.
• Maintain quality dashboards, audit docs, and performance reports.
• Promote process standardization and knowledge sharing.

Skills

Quality management

Project management

Audits

Root-cause analysis

Continuous improvement

Cross-functional leadership

Quality KPIs

Education

Bachelor’s degree in engineering / quality management

Tools

SharePoint

JIRA

MS Office 365

Job description

ALTEN Technology USA seeks an experienced Manager of ALTEN USA Quality to ensure the robustness of the Quality Management System, drive audits and continuous improvement, and partner with project teams to meet client quality requirements. You will oversee quality performance across the company and support internal/external audits.

The ideal candidate has a strong background in quality management within engineering services or related industries, with ISO/AS certifications and leadership