Senior Quality Manager - Drive QMS, APQP & CI

ADP, Inc.; Jackson (MI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Professional Development

Tuition Reimbursement

Job summary

Technique is seeking a Quality Manager at its Jackson, Michigan facility to lead the Quality department and own customer-facing performance across fabrication and assembly. Reporting to the Director of Quality, you will drive the QMS, conduct internal audits, manage KPIs such as PPM and first-pass yield, and mentor Quality Engineers and Inspectors.

The ideal candidate has 10+ years of production quality experience, a B.S.

Qualifications

• 10+ years of production manufacturing quality experience.
• ASQ CMQ/OE preferred; CQE or CQA a plus.
• Strong knowledge of GD&T and blueprints.
• ISO 9001 required; AS9100/IATF16949 familiarity beneficial.
• Experience leading quality teams and internal audits.

Responsibilities

• Customer Quality Leadership – lead RCCA using 8D, 5 Why, and CI methods.
• Coordinate customer source inspections and drive corrective actions.
• Manage complaint response timelines and closures.
• Represent the company with customer quality auditors.
• Own and report KPIs: PPM, COPQ, scrap, first-pass yield, PPAP timing.
• Support QMS and drive continuous improvement per ISO 9001.
• Lead internal audits and train auditors; drive corrective actions.
• Provide inputs to Management Review and risk-based decisions.
• Oversee document control and calibration programs.
• Oversee MRB disposition and nonconforming material control.
• Lead APQP gates and maintain PFMEAs; own control plans.
• Oversee PPAP and First Article submissions; PSW packages.
• Apply MSA and SPC methods to process control.
• Ensure welding/fabrication quality; oversee inspection practices.
• Lead assembly quality, torque verification, and fixturing.
• Coordinate special process audits per CQI standards.
• Manage supplier quality, incoming inspection, and scorecards.
• Review fixtures, laser scanning programs (Polyworks) as needed.
• Collaborate with manufacturing to improve part quality.
• Coach and develop Quality Engineers, Inspectors, and Auditors.
• Train employees in QMS, RCCA, inspection, and fixturing.

Skills

Quality leadership

Root cause analysis

8D, 5 Why

CI methodologies

APQP, PFMEA, Control Plans, PPAP, MSA,

SPC

QMS knowledge

ISO 9001 knowledge

AS9100 / IATF 16949 familiarity

Welding/fabrication quality

Education

B.S. in Engineering, Quality Control, or related field

Tools

Polyworks

Gage R&R, bias, linearity tests

Job description

Technique is seeking a Quality Manager at its Jackson, Michigan facility to lead the Quality department and own customer-facing performance across fabrication and assembly. Reporting to the Director of Quality, you will drive the QMS, conduct internal audits, manage KPIs such as PPM and first-pass yield, and mentor Quality Engineers and Inspectors.

The ideal candidate has 10+ years of production quality experience, a B.S.