Senior Quality Leader — Multi-Plant Manufacturing

Advanced Digital Cable Inc.; Northern (KY); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Company-Paid Health Insurance

Dental & Vision Insurance

HSA

Life Insurance

EAP

Disability Insurance

PTO

11 Paid Holidays

401(k) with Match

Safety Gear Vouchers

Job summary

Advanced Digital Cable, Inc. seeks a Senior Manager of Quality to oversee quality across three plants, driving continuous improvement and compliance with ISO, UL, and customer requirements. You will lead QA teams, collaborate with operations and engineering, and build a culture of quality and accountability.

The role focuses on reducing defects, improving process capability, and strengthening customer satisfaction through strategic quality planning and effective CAPA execution.

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing, or a related technical field required.
• Quality leadership experience in a manufacturing environment, including experience managing direct reports.
• Demonstrated experience developing, maintaining, or improving a Quality Management System.

Responsibilities

• Lead the quality organization across three plants, providing direction, coaching, accountability, and development for Quality Supervisors and supporting quality personnel.
• Develop and implement a strategic quality plan that proactively drives process and product quality improvements, reduces defects, strengthens process capability, and improves customer satisfaction.
• Build, maintain, and continuously improve a robust Quality Management System, including policies, procedures, work instructions, documentation controls, audit processes, and performance metrics.
• Ensure compliance with applicable ISO and UL standards, customer requirements, internal specifications, and regulatory or certification obligations.
• Partner cross-functionally with Operations, Engineering, Purchasing, Process Engineering, Customer Service, and leadership teams to identify risks, solve problems, and implement sustainable improvements.
• Lead customer quality issue resolution by coordinating investigation, containment, root cause analysis, corrective action, and effective communication to restore confidence and strengthen customer relationships.
• Work closely with Quality personnel and Process Engineers to determine root causes of product or process nonconformances and implement corrective and preventive actions that are verified for effectiveness.
• Hold raw material suppliers accountable for meeting purchasing specifications, quality requirements, and developing and executing corrective actions due to supplier-related quality issues.
• Collaborate with suppliers to improve their processes, strengthen supplier performance, and build productive long-term supplier relationships.
• Establish, monitor, and report quality performance indicators, including customer complaints, internal defects, supplier quality performance, corrective action closure, audit findings, scrap/rework, and cost of poor quality.
• Support internal, supplier, customer, ISO, and UL audits; ensure audit findings are addressed promptly and corrective actions are sustained.
• Promote a quality-first culture by training teams, reinforcing standard work, encouraging problem solving, and driving accountability at all levels.

Skills

Quality leadership

ISO/UL knowledge

Root cause analysis

Supplier quality

Cross-functional

QMS implementation

Communication skills

Education

Bachelor's degree in engineering or related technical field

Tools

5 Why

Fishbone

Pareto

Control plans

Process audits

Data analytics

Job description

Advanced Digital Cable, Inc. seeks a Senior Manager of Quality to oversee quality across three plants, driving continuous improvement and compliance with ISO, UL, and customer requirements. You will lead QA teams, collaborate with operations and engineering, and build a culture of quality and accountability.

The role focuses on reducing defects, improving process capability, and strengthening customer satisfaction through strategic quality planning and effective CAPA execution.