Manufacturing Quality Manager

Advanced Digital Cable LLC; Georgia; On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Health Insurance

HSA with Company Match

Flexible Spending Accounts

Life Insurance

Short- & Long-Term Disability

Critical Illness Insurance

PTO

11 Paid Holidays

401(k) with Company Match

Safety Shoe & Safety Glasses Voucher

Job summary

Advanced Digital Cable seeks a Senior Manufacturing Quality Manager to lead quality across three plants, drive defects reduction, and strengthen ISO/UL compliance. You will partner with Operations, Engineering, Purchasing, and suppliers to implement robust QMS and sustain continuous improvement.

The role requires a strategic quality plan, root cause analyses, and strong customer-facing communication to protect and grow key relationships in a high-tech wire and cable manufacturing environment.

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing, or a related technical field.
• Quality leadership experience in a manufacturing environment, including managing direct reports.
• Experience developing or improving a Quality Management System (QMS).
• Knowledge of ISO quality systems and audit requirements; UL experience preferred.
• Experience leading root cause analyses and corrective/preventive actions.
• Ability to interpret customer and supplier specifications and requirements.
• Strong customer-facing communication and relationship-building.
• Experience with supplier quality performance and corrective actions.
• Proficient in quality tools (5 Why, fishbone, Pareto, control plans, audits).
• Wire and cable manufacturing experience preferred.

Responsibilities

• Lead the quality organization across three plants and coach quality staff.
• Develop and implement a strategic quality plan to reduce defects and improve customer satisfaction.
• Establish and maintain a robust Quality Management System with policies and procedures.
• Ensure ISO and UL compliance and meet customer requirements.
• Collaborate with Operations, Engineering, Purchasing, and Suppliers to drive improvements.
• Lead customer quality issue resolution and corrective actions.
• Identify root causes of nonconformances and verify corrective actions.
• Monitor supplier performance and drive supplier quality improvements.
• Report quality metrics and drive a culture of continuous improvement.
• Support audits and sustain corrective actions.

Skills

Quality Leadership

Root Cause Analysis

ISO Standards

UL Compliance

Supplier Quality

Cross-Functional

Process Improvement

Customer Communication

Data Analytics

Wire Cable Manufacturing

Education

Bachelor’s degree in engineering, quality, manufacturing, or a related technical field

Tools

Quality tools (5 Why, fishbone, Pareto)

Control plans

Process audits

Job description

Job Title: Senior Manufacturing Quality Manager

Location: Blairsville, GA (in-office across three locations - Hiawassee, GA and Hayesville, NC)

Are you ready to power your career with an industry leader? At Advanced Digital Cable, we don’t just keep up with the competition—we set the pace. As a premier manufacturer of wire and cable, we provide the literal "nervous system" for modern infrastructure, and we do it better than anyone else. We utilize the most advanced manufacturing technology and equipment available, ensuring you work in a high-tech, high-quality setting. We manufacture 100% of our products across four state-of-the-art U.S. locations. We are constantly expanding our capacity and developing new products, which means more opportunities for our team to grow and advance.

The Senior Quality Manager leads the quality function across three manufacturing plants, ensuring products consistently meet the highest standards of quality, safety, reliability, and regulatory compliance. This role develops and executes the organization's quality strategy, driving continuous improvement in product and process performance while strengthening compliance with ISO, UL, and other applicable standards.

Working cross-functionally with operations, engineering, purchasing, suppliers, and customer-facing teams, the Senior Quality Manager champions a culture where quality is embedded in every process. Success in this role is measured by reducing defects, improving operational performance, strengthening customer satisfaction, and fostering a proactive, continuous improvement mindset across the organization.

Key Duties and Responsibilities:

• Lead the quality organization across three plants, providing direction, coaching, accountability, and development for Quality Supervisors and supporting quality personnel.
• Develop and implement a strategic quality plan that proactively drives process and product quality improvements, reduces defects, strengthens process capability, and improves customer satisfaction.
• Build, maintain, and continuously improve a robust Quality Management System, including policies, procedures, work instructions, documentation controls, audit processes, and performance metrics.
• Ensure compliance with applicable ISO and UL standards, customer requirements, internal specifications, and regulatory or certification obligations.
• Partner cross-functionally with Operations, Engineering, Purchasing, Process Engineering, Customer Service, and leadership teams to identify risks, solve problems, and implement sustainable improvements.
• Lead customer quality issue resolution by coordinating investigation, containment, root cause analysis, corrective action, and effective communication to restore confidence and strengthen customer relationships.
• Work closely with Quality personnel and Process Engineers to determine root causes of product or process nonconformances and implement corrective and preventive actions that are verified for effectiveness.
• Hold raw material suppliers accountable for meeting purchasing specifications, quality requirements, and developing and executing corrective actions due to supplier-related quality issues.
• Collaborate with suppliers to improve their processes, strengthen supplier performance, and build productive long-term supplier relationships.
• Establish, monitor, and report quality performance indicators, including customer complaints, internal defects, supplier quality performance, corrective action closure, audit findings, scrap/rework, and cost of poor quality.
• Support internal, supplier, customer, ISO, and UL audits; ensure audit findings are addressed promptly and corrective actions are sustained.
• Promote a quality-first culture by training teams, reinforcing standard work, encouraging problem solving, and driving accountability at all levels.

Required Qualifications:

• Bachelor’s degree in engineering, quality, manufacturing, or a related technical field required.
• Quality leadership experience in a manufacturing environment, including experience managing direct reports.
• Demonstrated experience developing, maintaining, or improving a Quality Management System.
• Working knowledge of ISO quality systems and audit requirements; experience with UL compliance strongly preferred.
• Experience leading root cause analysis, corrective action, preventive action, and continuous improvement initiatives.
• Ability to interpret customer specifications, purchasing specifications, quality requirements, and technical documentation.
• Strong customer-facing communication skills, especially when addressing quality issues, corrective actions, and relationship-sensitive concerns.
• Experience working with suppliers on quality performance, specification compliance, corrective action, and process improvement.
• Proficiency with quality tools and methods such as 5 Why, fishbone analysis, Pareto analysis, control plans, process audits, and data-based problem solving.
• Wire and cable manufacturing experience preferred.

Employment Type: Full-Time

The salary range for this position is $100,000 to $135,000 annually. Individual compensation within this range will be determined based on the candidate’s qualifications, relevant experience, and work location. In addition to competitive compensation, ADC offers a comprehensive total rewards package designed to support employees’ health, financial well-being, and professional growth, including:

• 100% Company-Paid Employee Health Insurance
• Health Savings Account (HSA) with Company Match
• Flexible Spending Accounts (FSA)
• Company-Paid Life Insurance
• Short- & Long-Term Disability
• Critical Illness Insurance
• Paid Time Off (PTO)
• 11 Paid Holidays
• 401(k) with Company Match
• Safety Shoe & Safety Glasses Voucher

EEO Statement:

Advanced Digital Cable, Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic as established under applicable laws in Georgia, North Carolina, and other operating states.