Senior Quality Leader – Global QA & Process Excellence

Whirlpool, Inc.; Greenville (OH); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Flexible schedule

Sabbatical after 5 years

Job summary

Whirlpool Corporation in Greenville, OH is seeking a Sr. Quality Analyst to own quality management metrics and drive product improvements for KitchenAid Small Appliances in the NAR region.

You will collaborate with Greenville manufacturing, regional quality peers, and OEM partners to shape quality programs and business commitments. The role emphasizes data-driven decisions, root-cause analysis, and proactive quality enhancements, with accountability for budget and regional strategy.

Qualifications

• Bachelor's degree required.
• Minimum 5 years in quality (product, manufacturing, or supplier) or similar.
• Strong sense of accountability and personal commitment.

Responsibilities

• Drive reduction in overall consumer returns and deliver quality business commitments for the NAR region.
• Lead proactive product quality improvements through a systematic approach and respond to emerging quality issues, leading rapid root-cause analysis, containment, and resolution across manufacturing, OEM, and field sources.
• Own the TCQ budget and work closely with the plant on financial outlook for the region, delivering TCQ, 5-Star, 1&2-Star, CRR and SIR projects to profit plan expectations.
• Serve as Communication Lead for regional quality issues, informing impacted partners locally and globally quickly and clearly when concerns arise.
• Identify warranty recovery opportunities and translate the impact to GSS and Global Quality.
• Partner with EPI and Model Line project teams to embed quality requirements, field data, and lessons learned into product improvement projects, and support Model Line project execution when needed.
• Act as the initial key technical contact for regional KASA and core teams, and engage with the KASA NAR management team to drive standard quality processes and shape regional strategy

Skills

Quality experience

Analytical skills

Project management

Education

Bachelor's degree

Tools

SAP

Job description

Whirlpool Corporation in Greenville, OH is seeking a Sr. Quality Analyst to own quality management metrics and drive product improvements for KitchenAid Small Appliances in the NAR region.

You will collaborate with Greenville manufacturing, regional quality peers, and OEM partners to shape quality programs and business commitments. The role emphasizes data-driven decisions, root-cause analysis, and proactive quality enhancements, with accountability for budget and regional strategy.