Senior Quality Leader - Food & Beverage Excellence

Amazon Inc.; Memphis (TN); Hybrid; USD 91,000 - 159,000; Full time

Job summary

Amazon is seeking a Senior Quality Manager for WWGS Private Brands Product Quality to lead data-driven improvements across food and beverage categories. The role centers on monitoring product performance, trend analysis, and quality program development with cross-functional teams globally.

You will build benchmarking mechanisms, report quality metrics, and drive automation and data management improvements while ensuring safety and compliance in a fast-paced environment.

Qualifications

• Bachelor's degree in Food Science or related field.
• 5+ years of managing food safety and quality in a large-scale retail or manufacturing environment experience.
• Knowledge of Microsoft Office products and applications at an advanced level.
• Experience in root-cause problem solving.

Responsibilities

• Conduct data analysis of customer feedback data across all food & beverage categories and be able to identify and prioritize improvement activities, working with cross-functional teams and suppliers as needed to drive solutions.
• Develop robust customer feedback monitoring mechanisms that mitigate and manage safety and compliance risks.
• Build dashboards or other mechanism to manage large data sets and enable business decisions.
• Identify, communicate, or escalate product quality risk areas using data and lead or support corrective actions.
• Traveling as needed (up to 15%) to meet with suppliers and support production activities or quality investigations to resolution.

Skills

Data analysis

SQL

Dashboards

Problem solving

Communication

Project management

Stakeholder management

Influence

Education

Bachelor's degree in Food Science or related field

Master's degree

Tools

Microsoft Office Suite

Job description

Amazon is seeking a Senior Quality Manager for WWGS Private Brands Product Quality to lead data-driven improvements across food and beverage categories. The role centers on monitoring product performance, trend analysis, and quality program development with cross-functional teams globally.

You will build benchmarking mechanisms, report quality metrics, and drive automation and data management improvements while ensuring safety and compliance in a fast-paced environment.