Senior Quality Investigation Engineer – Infotainment & Vehicle RCAs

Subaru of America; Merchantville (NJ); On-site; USD 120,000 - 170,000; Full time

Job summary

Subaru of America is seeking a Senior Quality Investigation Engineer to lead investigations into vehicle quality issues across North American product lines. The role demands ownership, root-cause analysis, and technical recommendations, with collaboration across NASI, SBR, SIA, SCI, TMNA, and suppliers.

You will evaluate vehicles, conduct root-cause analyses, and drive improvements while coordinating with global teams to ensure quality issues are addressed from escalation to resolution.

Qualifications

• Bachelor's Degree in electrical, mechanical, automotive engineering or similar field is required.
• Master's Degree in electrical, mechanical, automotive engineering or similar field is preferred.
• 4–6 years of relevant work experience with a bachelor’s degree, or 2–4 years with a master’s degree.

Responsibilities

• Leads/owns mid-impact projects and coordinates tasks.
• Performs root cause analysis and supports defect investigations.
• Supports cross-functional problem solving with internal and external stakeholders.
• Monitors field issues, triages and escalations, and ensures timely responses.
• Prepares detailed technical reports and presents findings to leadership.
• Collaborates with engineers across disciplines and with suppliers and SBR/Japan teams.

Skills

Root Cause Analysis

Data interpretation

Cross-functional collaboration

Engineering drawings

Education

Bachelor's Degree in electrical/ mechanical / automotive engineering

Master's Degree in electrical/ mechanical / automotive engineering (preferred)

Job description

Subaru of America is seeking a Senior Quality Investigation Engineer to lead investigations into vehicle quality issues across North American product lines. The role demands ownership, root-cause analysis, and technical recommendations, with collaboration across NASI, SBR, SIA, SCI, TMNA, and suppliers.

You will evaluate vehicles, conduct root-cause analyses, and drive improvements while coordinating with global teams to ensure quality issues are addressed from escalation to resolution.