Senior Quality Initiatives & Analytics Analyst

Sentara Health; Norfolk (VA); On-site; USD 97,000 - 143,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Job summary

Sentara Health in Norfolk, VA seeks a professional to lead and support quality initiatives across assigned areas. You will provide SME guidance on implementation, reporting and analysis, and act as a liaison between internal/external customers and Information Technology to define scope, test, and deploy improvements.

The role emphasizes strong operational knowledge of claims, system administration, and enrollment processes, with a Bachelor’s degree preferred and at least 3 years of related

Qualifications

• Bachelor’s degree preferred.
• 3 years of related experience in operations, IT, or reporting required.

Responsibilities

• Lead implementation and support of quality initiatives.
• Provide SME guidance on reporting, analysis, and testing.
• Serve as liaison between customers and IT to define scope and ensure quality.

Skills

Quality initiatives

Reporting & analytics

Liaison with IT

Operations knowledge

Education

Bachelor’s Degree (Preferred)

Tools

Claims systems

Job description

Sentara Health in Norfolk, VA seeks a professional to lead and support quality initiatives across assigned areas. You will provide SME guidance on implementation, reporting and analysis, and act as a liaison between internal/external customers and Information Technology to define scope, test, and deploy improvements.

The role emphasizes strong operational knowledge of claims, system administration, and enrollment processes, with a Bachelor’s degree preferred and at least 3 years of related