Senior Quality Engineer: Lead Quality & Process Improvement

Protolabs; Nashua (NH); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

401k with company match

Employee Stock Purchase Program

PTO + Wellness + Holidays

Job summary

Protolabs is seeking a Senior Quality Engineer in Nashua, NH to lead quality initiatives across manufacturing, processes, and supplier quality. You will drive investigations, implement sustainable improvements, and collaborate with engineering, operations and customers to elevate product quality.

You will apply ISO/AS quality standards and use JMP or Minitab for statistics, while mentoring other engineers in a fast-paced environment. This role offers a broad impact and growth opportunities.

Qualifications

• Bachelor of Science in Engineering (Industrial, Manufacturing, or Mechanical) from an accredited college.
• 7+ years of experience as a quality engineer in a manufacturing environment.
• Existing deep and broad understanding of Quality systems and practices in a manufacturing environment.
• Proficiency in Quality System Standards such as ISO 9001, 13485 and AS9100.
• Excellent analytical and problem solving skills.
• Demonstrated success in applying continuous improvement concepts, such as Lean and DMAIC.
• Proficiency in using statistical analysis software (such as JMP or Minitab), and in applying statistics to industrial practices.
• Able to work in a fast-paced, team-oriented work environment.
• Good written and oral communication skills: able to communicate complex technical information to all levels of the organization, able to write technical procedures and work instructions.
• Excellent verbal communication, presentation, training and leadership skills.
• Must be able to read, write and speak English fluently

Responsibilities

• Provide QA technical leadership in manufacturing. Analyze the cost of poor quality.
• Define Quality Control inspection procedures and specify, procure and implement testing equipment.
• Support continuous improvement activities, including Process Failure Modes and Effects Analysis, kaizens, and lean manufacturing activities. Where appropriate, drive project completion in quality disciplines related to continuous improvement, problem solving (using formal methods such as DMAIC, 8D, etc.), and statistical data analysis.
• Collaborate with Engineering to characterize manufacturing processes. Determine process capability, identify sources of variation in production processes, implement adequate control plans, and establish feedback mechanisms.
• Review, analyze and improve results of post market quality. Conduct investigations of customer complaints to identify causes and appropriate actions to prevent recurrence.
• Support requirement evaluation, process and final product verifications, and customer inquiries as required.
• Lead and facilitate required audits including but not limited to, internal, external and customers.
• Support and Ensure thorough investigation and execution of corrective and preventative actions associated with internal process, customer, vendor, and audit findings.
• Continuously evaluate and revise processes and acceptance criteria for products produced by Proto Labs services.
• Lead, coach, and guide other quality and operations engineers to support successful completion of projects.
• Define requirement for product line transfers and new process introductions.
• Support the audit and qualification of new suppliers, and resolve supplier quality issues.
• Perform internal audits of the Quality System, and support external audits of the Quality System.
• Investigate, collect and analyze data, develop and implement effective solutions

Skills

Quality systems

Lean & Six Sigma

DMAIC

Statistical analysis

Problem solving

Communication skills

Team leadership

English fluency

Education

B.S. in Engineering (Industrial, Manufacturing, or Mechanical)

Tools

CMM

VMM

R&R

MSA

JMP

Minitab

Job description

Protolabs is seeking a Senior Quality Engineer in Nashua, NH to lead quality initiatives across manufacturing, processes, and supplier quality. You will drive investigations, implement sustainable improvements, and collaborate with engineering, operations and customers to elevate product quality.

You will apply ISO/AS quality standards and use JMP or Minitab for statistics, while mentoring other engineers in a fast-paced environment. This role offers a broad impact and growth opportunities.