Senior Quality & Compliance Analyst - Data Center Ops

CBRE Group, Inc.; Reno (NV); On-site; USD 80,000 - 110,000; Full time

Job summary

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, seeks a detail-oriented QA/QC professional ensuring products, services, and processes meet quality standards through inspections, audits, and issue management.

The role requires a bachelor’s degree, five years of experience, and certifications, with strong analytical, communication, problem-solving, and leadership skills. You will drive continuous improvement and manage the QMS.

Qualifications

• Bachelor's degree in business administration, process management, or operations.
• Five years' experience in process optimization, operations, or business management.
• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
• Knowledge of quality assurance terminology, methods, and tools
• A sharp eye for identifying weak points in processes and organizational structures.
• A strategic and analytical mindset.
• An excellent communicator with top-notch presentation skills.
• A thorough understanding of the latest process enhancement strategies.
• Dynamic thinking and problem-solving abilities.
• Leadership and mentoring skills.
• Confidence in your abilities to lead organizational change.

Responsibilities

• Inspect procedures, specifications, methods, and results of production and installation.
• Review all projects/task records for accuracy and completeness before sending them to customer.
• Ensure that the latest revision of Corporate Quality procedures and client installation standards are always being used.
• Investigation of client quality complaints.
• Evaluation of new materials prior to field installation.
• Internal audits to verify compliance with regulations and standards.
• Provide a customer focused service that is responsive, flexible and cost effective.
• Participate in driving the demand planning process and ensure effective scheduling.
• Provide timely and relevant reports and analysis of key trends for managers as required.
• Responsible for the application of best practice.
• Comply with all relevant company safety rules, procedures and guidelines. To be aware of responsibilities under the company safety policy.
• Comply with the company policies and client needs.
• Deliver quality training experience to our employees.
• Responsible for providing Daily / Weekly updates to On-site Management team regarding all QA/QC issues.
• Will be responsible for maintaining issues that are submitted in the QMS.
• Will be responsible for tracking updates and closeout information for all open issues.
• Will be responsible for conducting Visual Inspections throughout each space.
• Completed Visual Inspection Checklists will be saved and uploaded into a QMS repository.

Education

Bachelor's degree in business administration, process management, or operations

Job description

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, seeks a detail-oriented QA/QC professional ensuring products, services, and processes meet quality standards through inspections, audits, and issue management.

The role requires a bachelor’s degree, five years of experience, and certifications, with strong analytical, communication, problem-solving, and leadership skills. You will drive continuous improvement and manage the QMS.