Senior Quality Assurance Analyst

Apex Systems; Everett (MA); Hybrid; USD 69,000 - 74,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

ESPP

HSA

EAP

Job summary

Apex Systems is seeking a Senior Quality Assurance Analyst to support the Commonwealth of MA (Executive Office of Education) in Everett, MA. The role focuses on functional testing, production support, and ensuring high data integrity for Background Record Check applications.

Ideal candidates will have strong SQL, experience with automated testing concepts, and proficiency with JIRA/Xray, plus good analytical and communication skills in a hybrid work setting through 6/30/27 with potential

Qualifications

• Experience performing functional testing and production support for complex applications.
• Strong SQL skills and ability to analyze data for issues and improvements.
• Familiarity with JIRA, Xray, and test-management practices.

Responsibilities

• Perform and lead QA testing to ensure systems meet requirements.
• Support Background Record Check (BRC) applications and data integrity.
• Create and maintain test data and environments; collaborate with applications team.

Skills

Quality Assurance

SQL

JIRA/Xray

Test data creation

Analytical thinking

Tools

SQL

JIRA

Xray

Job description

Job Description

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients’ digital visions.

Job ID

3055198

Position

Senior Quality Assurance Analyst

Client

Commonwealth of MA (Executive Office of Education)

Location

Everett, MA (Hybrid)

Duration

Thru 6/30/27 (with possibility of extension)

Pay rate

$50-$54/hour

Position Description (Overview)

The Executive Office of Education is seeking a detail-oriented QA Analyst to support and maintain Background Record Check (BRC) applications. This position encompasses functional testing, production support, and assistance for the Contact Center and Background Record Check Staff to ensure high system reliability, data integrity, and an exceptional user experience for internal and external stakeholders.

The successful candidate will demonstrate proficiency with SQL, some automated testing techniques, JIRA (including Xray), and foundational administrative tasks, complemented by strong analytical, troubleshooting, and professional communication skills.

Position Duties/Responsibilities

Quality Assurance (QA):

• Provides expert quality assurance services
• Performs and leads tests to ensure that all systems meet minimum standards and requirements
• Works closely with applications team
• Creates complex test data for applications' documents testing data
• Devises improvements to current procedures and develops models of possible future configurations
• Performs complex workflow analysis and recommends improvements.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Benefits Overview

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Additional EEO Statement

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

ADA Accommodation

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.