Senior Quality Assurance Analyst

Texas Health and Human Services; Austin (TX); On-site; USD 78,000 - 126,000; Full time

Job summary

Texas Health and Human Services Commission in Austin seeks a Senior Quality Assurance Analyst (Systems Analyst VI) to lead QA for modernization and AI-enabled services. The role focuses on developing and executing test plans, validating AI-powered features, and ensuring release readiness while coordinating with developers and stakeholders.

You will build test automation, review system logs, and ensure compliance with data privacy standards.

Qualifications

• Graduation from an accredited four-year college with major coursework in computer science, information systems, or related field.
• Minimum of 7 years of experience in software testing, quality assurance, or related technical support role.
• At least 4 years of automation testing experience.

Responsibilities

• Develops and executes manual and automated test plans, validates AI-enabled workflows, and ensures release readiness.
• Coordinates with developers, business analysts, and program stakeholders to meet quality and compliance expectations.
• Maintains automated and manual test coverage across regression, accessibility, API, data, and AI outputs.
• Performs testing activities within Agile sprints and contributes to test reports.

Skills

QA methodologies

Automation testing

Selenium

Playwright

Cypress

Jira

GitHub Issues

API testing

AI testing concepts

Education

Bachelor's degree in CS/IS or related

Tools

Selenium

Playwright

Cypress

Jira

GitHub Issues

Job description

Date: Aug 11, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Senior Quality Assurance Analyst
Job Title: Systems Analyst VI
Agency: Health & Human Services Comm
Department: Chief Technology Office EI 3b
Posting Number: 19953
Closing Date: 09/10/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $7,015.16 - $11,250.00
Pay Frequency: Monthly
Salary Group: TEXAS-B-27
Shift: Day
Additional Shift: Days (First)
Telework
Travel:
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11
ISM, IT, Z Prefix
This position is open to U.S. Citizens and permanent residents.
This onsite role requires the selected candidate to work from an HHS office in Austin, Texas.

Performs complex computer systems analysis and quality assurance work for the CTO team, with a focus on modernization initiatives, AI-enabled solutions, and shared technology services. Develops and executes manual and automated test plans; validates system functionality, accessibility, security, data, API, and AI-enabled workflows; identifies and documents defects; and supports release readiness. Coordinates with developers, business analysts, and program stakeholders to ensure modernized technology solutions meet business, technical, compliance, and quality expectations.

Develops and maintains automated and manual test coverage, validates user stories against acceptance criteria, performs regression, accessibility, API, data, and AI-output validation, documents defects, and provides release-readiness recommendations.

Works under general supervision, with limited latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs)

• 40%
  Creates, reviews, and executes software quality assurance test plans, test cases, and test scripts to verify the functionality, performance, and reliability of newly developed AI features and shared services.
• 35%
  Builds test automation, validates systems against critical requirements, and identifies, documents, tracks, and logs technical system anomalies and bugs in tracking databases.
• 15%
  Reviews existing systems and automated testing procedures for efficiency and effectiveness and recommends improvements to quality workflows.
• 5%
  Participates in sprint reviews, release readiness discussions, team meetings, and prepares standard testing reports and validation summaries.
• 5%
  Performs other duties as assigned.

Knowledge, Skills And Abilities (KSAs)

Knowledge:

• Thorough knowledge of software quality assurance (QA) methodologies, black-box/white-box testing, and regression testing pipelines within an Agile framework.
• Thorough knowledge of validation techniques for AI outputs, including prompt reliability benchmarking and model hallucination detection.
• Thorough knowledge of data privacy standards, software regulatory compliance, and state security validation principles.

Skills:

• Strong skill in translating agile user stories and technical specifications into repeatable test cases and scripts.
• Strong skill in using modern automated testing suites (e.g., Selenium, Playwright, Cypress) and bug-tracking databases (Jira, GitHub Issues).
• Strong skill in evaluating system log outputs, parsing API response payloads, and systematically isolating software bugs from infrastructure issues.

Abilities:

• Ability to evaluate and continuously adapt testing parameters to changing requirements inside rapid, iterative sprint cycles.
• Ability to write clear, reproducible defect reports with complete telemetry details for development teams.
• Ability to structure objective quality validation summaries and compliance checklists for formal agency approvals.

Registrations, Licensure Requirements Or Certifications

None

Initial Screening Criteria

• Graduation from an accredited four-year college or university with major coursework in computer science, information systems, or a related field. Experience may substitute for education on a year-for-year basis.
• Minimum of 7 years of experience in software testing, quality assurance, or related technical support role.
• At Least 4 years of Automation testing

Additional Information

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Selected candidates must be legally authorized to work in the U.S. without sponsorship.

Selected candidate must be willing to commute to the office on the required days.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.