Senior Quadient Inspire Consultant

Infosys Limited; Omaha (NE); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Long-term disability

Health and dependent care accounts

Insurance (Accident, Critical Illness,

Hospital Indemnity, Legal)

401(k) plan

Job summary

Infosys is seeking a Package Consultant 2 to drive end-to-end ERP customization using Quadient Inspire. You will participate in requirements gathering, contribute to architecture design, and implement new features while ensuring secure, compliant integrations with other systems.

The role emphasizes hands-on coding, documentation, and knowledge transfer through training, with a focus on collaboration across business units and client stakeholders.

Qualifications

• Overall experience in IT and Consulting, with end-to-end implementations using Quadient Inspire.
• Knowledge of ERP integration and CCM platforms as described in the job post.
• Ability to translate requirements into actionable development tasks.

Responsibilities

• Participate in requirements gathering with stakeholders and validate specifications against ERP capabilities.
• Assist in solution architecture design by customizing modules of the ERP package.
• Develop and integrate new features, conduct code reviews, and maintain codebase for stability.
• Execute system integration tasks by configuring interfaces and ETL processes between ERP and other apps.
• Assess ERP performance and ensure cybersecurity and regulatory compliance for customizations.
• Create comprehensive documentation and deliver user training for knowledge transfer.

Skills

Quadient Inspire

SAFE Agile

Delivery leadership

Environment setup

Stakeholder coordination

End-to-end implementations

Education

Bachelor’s degree or foreign equivalent

Tools

Inspire Designer

Inspire Scaler

Inspire Interactive

Job description

Technology|Customer Communication Management|SmartCommunications

Technical Skills 2

Foundational|Consulting processes|Agile consulting

Overview

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below:

⦁ Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
⦁ Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
⦁ Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
⦁ Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
⦁ Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
⦁ Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer

Your contribution to the team:

⦁ Knowledge of ERP systems and integration techniques, along with sector focus
⦁ The ability to handle end to end ERP package customization and implementation
⦁ A knack for translating complex requirements into actionable development tasks.
⦁ A passion for design and hands-on coding experience
⦁ A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders

Required Skill and Experience

Overall experience in IT and Consulting. Possess experience in end to end implementations using Quadient Inspire

Preferred Skill and Experience

Have extensive knowledge in Quadient Inspire product such as Inspire Designer, Scaler and Interactive and their implementation modules
3. Having fair knowledge of Exstream or Papyrus is an added advantage
4. Elicit and analyze of requirements for data mapping, template layout design and post processing requirements, coming up with high level and detailed design for corresponding CCM application as per best practices
5. Design and Configure applications on Inspire tools to migrate applications from legacy systems to Quadient Inspire platforms
6. Experience in usage of REST point services within Scaler
7. Worked on ticket generation/Remote authoring process in Inspire interactive
8. Participate in successful planning, design, scheduling, execution, monitoring, and implementation of a major legacy transformation

Additional Skills:
1 Should have a knowledge of SAFE Agile practices
2. Participate and drive the installation of the product and setting up of the infrastructure as per the architecture
3. Provide guidance on environments setup, tool configurations etc. matching Enterprise standards so product can be scalable for future needs
4. Drive the delivery of project deliverable leveraging onsite and offshore technical teams. Should be able to review and ensure quality
5. Should be able to coordinate with multiple stakeholders including business clients, domain and system SME, Client management and offshore SME in a Global delivery environment

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.