Senior QA & Warranty Data Specialist

Hyundai Mobis; Fairview (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Hyundai Mobis is seeking a Quality Assurance Sr. Specialist – Information Teams to analyze warranty field claim data, support cost recovery processes, and prepare quality reports across OEMs and suppliers.

The role emphasizes data accuracy, cross-functional collaboration, and continuous improvement in reporting and reclaim activities. The position requires bilingual Korean/English communication, data handling expertise, and familiarity with IATF 16949/ISO/QMS standards, with travel as needed to

Qualifications

• High school diploma or equivalent is required.
• Fluent Korean and English communication.
• Strong data handling, cost tracking, and reporting experience.
• Proficiency with Microsoft Office, especially Excel (pivot tables, charts, formulas).
• Familiarity with quality systems and standards (IATF 16949, ISO, QMS).
• Experience with field claim systems or supplier cost recovery is a plus.
• Willingness to travel domestically and internationally as needed.
• Overtime and weekend work may be required.

Responsibilities

• Analyze warranty field claim data and assist in executing the claim/reclaim process for cost reimbursement.
• Support the creation and maintenance of QA reports, including monthly field claim summaries, burden ratio analysis, and KPI updates.
• Maintain and update reclaim logic and system conditions to support accurate cost tracking and reporting.
• Communicate with suppliers regarding field claim responsibilities and support countermeasure coordination.
• Coordinate with OEM (e.g., HMMA), MOBIS HQ, and suppliers to clarify data and assist in resolving disputes.
• Assist in preparing documentation for CS1M/RS1M and OEM Quality 5-Star Evaluation requirements.
• Provide support for internal and external audits by organizing and submitting relevant quality and cost data.
• Participate in process improvement activities to enhance data accuracy, reporting efficiency, and reclaim effectiveness.
• Manage communication and issue resolution with Korean CKD suppliers, including claim buybacks, legal requests, objections, warranty agreements, SAP issues, and claim corrections.
• Support OEM (HMMA) requirements, including preparation of reports in Korean and participation in meetings with HMMA quality management conducted in Korean.
• Prepare and analyze quality and warranty reports for HQ in Korea and support communication between HQ and local operations.
• Support QM activities that impact plant performance (IATF audits, supplier visits, new model launches, countermeasure management, and translation of quality-related reports).
• Prompt, regular, predictable attendance
• Physical presence at work during all scheduled hours
• Overtime and weekend work as required
• All other duties as assigned

Skills

Bilingual: Korean and English

Analytical skills

Data handling and reporting

Excel proficiency

Quality systems knowledge

Communication skills

Multitasking & deadlines

SAP experience

Field claim systems experience

Education

Bachelor’s degree in Engineering/Science or related field

Bachelor’s degree in non-technical field with relevant experience

Engineering/technical coursework + 3+ years experience

High School Diploma or equivalent

Internship/Co-op in manufacturing or engineering

Tools

SAP

Job description

Hyundai Mobis is seeking a Quality Assurance Sr. Specialist – Information Teams to analyze warranty field claim data, support cost recovery processes, and prepare quality reports across OEMs and suppliers.

The role emphasizes data accuracy, cross-functional collaboration, and continuous improvement in reporting and reclaim activities. The position requires bilingual Korean/English communication, data handling expertise, and familiarity with IATF 16949/ISO/QMS standards, with travel as needed to