QA Improvement Analyst – Root Cause & Supplier Audits

Hyundai Mobis; Fairview (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Hyundai Mobis in Fairview, AL is seeking a QA Improvement Specialist to analyze field claims, review repair orders, and process QIRs, collaborating with OEMs, Mobis HQ, and suppliers to improve quality.

The role requires a Bachelor’s in Engineering or related technical field, strong data analysis, and teamwork. You’ll perform root cause analysis, track quality metrics, and participate in audits on the production floor and with suppliers.

Qualifications

• Strong computer skills including Microsoft Office, Data Analysis
• Strong written and verbal communication skills
• Presentation skills
• Ability to work effectively in a team environment
• Customer Service Orientation

Responsibilities

• Create and modify quality assurance reports including monthly field claim analysis and status
• Identify field claim trends, participate in supplier ratio investigations, and investigate supplier objections
• Analyze field claim Repair Orders (R/O) provided through the quality systems
• Identify and investigate R/O trends and issues
• Perform Root Cause Analysis (RCA) for quality defects and maintain Quality Information database and Quality Improvement related documents
• Maintain database and all documents relating to Quality Inspection Reports (QIR), and find root causes and countermeasures for quality defects
• Complete the CS1M/RS1M status report as demanded
• Cooperate with Headquarters in Korea on monthly Quality Status
• Cooperate with Quality Control to analyze the assembly line processes and implement process improvements
• Collaborate with OEM on the returned part root cause analysis and other QA events
• Stay informed of part Engineering Order changes and trials, and analyze results to determine potential warranty claims
• Provide support for Quality Control team and address questions and concerns
• Execute on-site supplier audits for quality improvement to ensure validity and reliability of manufacturing and quality processes
• Perform and support quality assurance and problem containment activities in accordance with quality management systems
• Evaluate audit findings and implement appropriate corrective actions
• Promote safety in the workplace and attend safety meetings
• All other duties as assigned

Skills

MS Office

Data Analysis

Communication

Presentation Skills

Teamwork

Customer Service

Education

Bachelor's Degree in Engineering

Bachelor's Degree non-engineering + 2+ years technical experience

Job description

Hyundai Mobis in Fairview, AL is seeking a QA Improvement Specialist to analyze field claims, review repair orders, and process QIRs, collaborating with OEMs, Mobis HQ, and suppliers to improve quality.

The role requires a Bachelor’s in Engineering or related technical field, strong data analysis, and teamwork. You’ll perform root cause analysis, track quality metrics, and participate in audits on the production floor and with suppliers.