Senior QA Engineer

SwingDev; United States; Remote; USD 51,000 - 66,000; Full time

Benefits offered by this job

Private medical care with dentists &/️

Group life insurance

Online psychotherapist sessions

Multisport card & meditation apps

Private language lessons

Personal Development days

Volunteer non-service days

Office perks: snacks & team events

Job summary

SwingDev is hiring a Senior QA Engineer to join the Growth & CX domain and help ensure high quality customer experiences for Hippo Insurance products. You will work across backend services, data pipelines, and contact center tooling, shaping test strategies and collaborating with engineering, product, and operations teams.

The role emphasizes hands-on testing, requirement analysis, and risk mitigation, with a focus on automation-friendly manual testing and strong collaboration in a remote,

Qualifications

• 5+ years of QA experience in testing across systems and platforms.
• Strong knowledge of QA methodologies, processes, and best practices.
• Experience with integration, functional, end-to-end, and API tests (Postman).
• Proficient in test case design, execution, and reporting for complex systems.
• Ability to create test cases and collections aligned with requirements and business rules.
• Experience with test case management tools (preferably XRay).
• Excellent analytical skills, attention to detail, and problem-solving.
• Independent yet collaborative team player with strong English (written and spoken) and basic Polish abilities.
• Available in the afternoons (3x per week, until 8 PM) with no Friday meetings.

Responsibilities

• Collaborate with Engineering to develop and release new features, from requirements to test planning, execution, and sign-off.
• Partner with Product Managers to prioritize tests, clarify requirements, and advocate for customer needs.
• Coordinate with other manual QA engineers on cross-team projects to maintain test coverage.
• Identify risks early and ensure products meet high quality and reliability standards.

Skills

QA Experience

Manual Testing

API Testing

Test Design

English Proficiency

Tools

Jira

Salesforce

Job description

SwingDev — a hippo company is the Polish branch of a fast-growing InsurTech product company – Hippo Insurance. We’re here to make home insurance smarter and more proactive, using tech to bring fresh solutions. We also create digital products that support our customers, always focusing on what really makes an impact.

Putting a lot of effort into hiring top-tier professionals is a proof that we care a lot about tech experience, the attitude, human approach, and what we could call „culture fit”.

„SwingDev is all about people” - yes, it may sound a bit cliche. But whether we're writing code or just hanging out, we know that people are at the heart of everything we do. We like to have a good time and keep things light, even when we're tackling big projects. We could brag about what’s making us special, but we’ve boiled it down to two key ingredients: mature, companionable people who, rather than compete, prefer to inspire and have each other’s backs; a culture of trust, empathy, and positivity that keeps us together, lets us interact as teammates and friends, and truly enjoy the ride.

So if you're a Senior QA Engineer looking to shake things up and have a good time while you're at it, you’ve come to the right place.

About the role:

Join the Service Charter team, the group behind Hippo's contact center and customer data platform – the systems our service, operations, and partner teams rely on every day to support customers and agencies.

We own the full stack that powers customer interactions: the gateways that route calls into the right programs, the services that manage contact center and agency customer data, and the workers and data pipelines that ingest call data from platforms like NICE and Strada. You'll work across backend services, event-driven workers, and scheduled data runners – designing systems that are reliable, scalable, and central to how Hippo serves its customers.

As part of the Growth & CX domain, you'll collaborate closely with Engineers, Product Managers, and operations teams, getting hands-on exposure to business-critical workflows like call routing, contact center analytics, agency prequoting automation, and large-scale customer data management.

What will you do?

• You’ll deeply collaborate with Engineering teams. This includes actively participating in the development of new features and initiatives, from initial requirement analysis and test planning to execution, regression testing, and final release sign-off.
• You’ll partner closely with Product Managers. This means you will be responsible for prioritizing testing efforts, clarifying requirements, challenging assumptions from a quality perspective, coordinating Business Acceptance Testing, and advocating for the needs of our customers.
• You’ll collaborate with other manual QA engineers on cross-team and cross-BU projects, to expand and maintain our test coverage for new features and regression testing.
• You’ll proactively identify and mitigate potential risks, ensuring that our products meet the highest standards of quality and reliability.

We might be a match if you…

• Have 5+ years of QA experience, with a focus on manual testing (Black Box, White Box, and Grey Box).
• Have a good knowledge of software QA methodologies, tools, and processes.
• Have a good understanding of testing integration, functional, end-to-end, and API tests (Postman).
• Have experience with test case design, execution, and reporting for complex systems (front-end and back-end).
• Have an ability to create test cases and collections that exercise the requirements and business rules in collaboration with PMs.
• Worked with test case management tools (preferably XRay).
• Have good analytical skills and attention to detail.
• Are an independent problem solver but also a collaborative team player.
• Have a great command of English (written & spoken) and at least basic of Polish.
• Are available in the afternoons – In this role, you’ll be working afternoons (until 8 PM) 3 times a week – we try to prioritize everyone’s personal time, but this collaboration sits close to our US team. Good news though – no meetings on Fridays :(

You will get extra points for:

• Experience working in a product company, ideally a startup/scale-up.
• Familiarity with CI/CD pipelines and their impact on the QA process.
• Experience with Jira and agile testing methodologies.
• Experience with Salesforce or any other CRM.

What benefits are waiting for you?

Salary

18 000 – 23 000 PLN + VAT on B2B.

Basics

• Form of employment of your choosing
• Remote work & flexible working hours
• Non-service days

Health & Safety

• Private medical care with dentists & orthodontists package for you and your family
• Group life insurance
• Psychotherapists support — free online sessions with psychologists and psychotherapists
• Home physiotherapyMultisport card & meditation apps reimbursed 50%

Working conditions & Development

• Gear with Apple Logo and monitor
• 50% reimbursement for courses, conferences, books & certificates
• Free access to private language lessons
• 6 Personal Development & 4 Voluntary Non-service days

Extras you may like

• Cafeteria platform — extra “stówka”every month to spend on whatever you want to
• Nanny services for parents
• Concierge services – a personal assistant to help you to deal with your everyday matters
• Chill room with table football & PlayStation 5
• Free snacks, and ice cream in the office (every day, all year round!)
• Free Friday Lunch in the office
• Team building events — we party together several times a year during the annual Offsite & Christmas Parties, beer after work, or our #WinterEscapeMonth workation in Cyprus.