Senior QA Analyst — Drive Quality & Process Excellence

CBRE Group, Inc.; Cedar Rapids (IA); On-site; USD 90,000 - 120,000; Full time

Job summary

CBRE Group, Inc. in Cedar Rapids, IA is seeking a Quality Assurance Sr. Analyst to support the Contract Quality Management function.

You will review project records, ensure adherence to quality procedures, investigate client complaints, and perform internal audits to ensure regulatory compliance. The role requires a Bachelor's degree in business administration or related field, plus five years in process optimization or operations. Certifications such as Six Sigma preferred.

Qualifications

• Bachelor's degree in business administration, process management, or operations.
• Five years of experience in process optimization, operations, or business management.
• Professional certification such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
• Knowledge of quality assurance terminology, methods, and tools.
• Strong ability to identify weak points in processes and organizational structures.
• Strategic and analytical mindset with strong communication and leadership.

Responsibilities

• Review all projects and records for accuracy before sending to customer.
• Ensure latest revisions of corporate quality procedures and client standards are used.
• Investigate client quality complaints.
• Evaluate new materials prior to field installation.
• Conduct internal audits to verify regulatory compliance.
• Provide timely reports and analysis of key trends for managers.
• Maintain QA/QC issues in QMS and provide updates.
• Conduct visual inspections and document results.
• Lead daily/weekly updates to on-site management.

Skills

Process optimization

Leadership

Communication skills

Strategic thinking

Problem solving

QA terminology

Education

Bachelor's degree in business administration, process management, or operations

Quality certification (Six Sigma/Quality Engineer/Auditor) preferred

Job description

CBRE Group, Inc. in Cedar Rapids, IA is seeking a Quality Assurance Sr. Analyst to support the Contract Quality Management function.

You will review project records, ensure adherence to quality procedures, investigate client complaints, and perform internal audits to ensure regulatory compliance. The role requires a Bachelor's degree in business administration or related field, plus five years in process optimization or operations. Certifications such as Six Sigma preferred.