Senior QA Analyst - AI-Driven Testing & Systems, Hybrid

Filevine; New York, Northern (NY, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Maternity & paternity leave

Short & long-term disability

Leadership learning opportunities

Company swag

Job summary

Filevine, a Legal AI company, seeks a highly experienced QA professional to drive quality initiatives across AI-driven workflows and traditional QA. You will mentor QA staff, partner with Product and Engineering, and ensure reliable, compliant software releases across complex systems.

The role emphasizes end-to-end testing, data accuracy, and expanding automation while maintaining rigorous documentation and governance. Hybrid work in SF/NYC/Chicago areas is supported.

Qualifications

• Bachelor's degree in CS or equivalent experience.
• 7+ years in software QA with ownership of complex areas.
• Experience designing end-to-end test strategies.
• Exposure to AI-driven systems or data-driven automation preferred.
• Ability to learn new products quickly and adapt to domains.
• Experience validating AI/ML features and non-deterministic outputs.
• Strong manual testing skills and test design for complex systems.
• Experience testing APIs, webhooks, and third-party integrations.
• Familiarity with compliant workflows, data traceability, and auditability.
• Excellent communication to influence dev teams about quality initiatives.

Responsibilities

• Design and execute end-to-end test strategies for workflows and integrations.
• Ensure accuracy of AI-generated conversations, summaries, and data capture.
• Maintain QA documentation, standards, and knowledge base.
• Partner with Product and Engineering to shape requirements and release readiness.
• Drive continuous improvement in processes, tooling, and test coverage.
• Write clear, repeatable defect reports for technical problems.
• Conduct exploratory testing to evaluate robustness of products.
• Increase automation coverage of features based on priorities.

Skills

Software QA

AI testing

API testing

Manual testing

Automation planning

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in CS

Tools

TestRail

Postman

Jira

CI/CD pipelines

Job description

Filevine, a Legal AI company, seeks a highly experienced QA professional to drive quality initiatives across AI-driven workflows and traditional QA. You will mentor QA staff, partner with Product and Engineering, and ensure reliable, compliant software releases across complex systems.

The role emphasizes end-to-end testing, data accuracy, and expanding automation while maintaining rigorous documentation and governance. Hybrid work in SF/NYC/Chicago areas is supported.